Category: Cruise News

Royal Caribbean Faces Legal Action Over FlowRider Incident

Royal Caribbean is under legal scrutiny once more. A former passenger has filed a lawsuit after sustaining severe injuries on the FlowRider surf simulator. The incident occurred aboard the Adventure of the Seas on 3rd February 2025.

Details of the Incident

Jason Keller, the passenger involved, claims he fell headfirst while using the FlowRider. This fall resulted in a fractured neck. According to court documents filed on 9th February 2026, Keller later suffered multiple strokes due to the injury.

Allegations Against Royal Caribbean

The lawsuit accuses Royal Caribbean of negligence. It alleges the cruise line failed to address safety concerns related to the surf simulator. Keller argues that the company did not take adequate steps to prevent dangerous conditions on board.

Impact on Keller

Keller, a Pennsylvania resident, states the incident has had lasting effects. He claims to suffer from left side weakness and other physical and psychological issues. The lawsuit seeks compensation for medical expenses, lost income, and pain and suffering.

The FlowRider Experience

The FlowRider is a popular attraction on many Royal Caribbean ships. It offers guests the chance to try boogie boarding or stand-up surfing. The ride features 30,000 gallons of water rushing across its surface.

Specific Concerns About Adventure of the Seas

Keller’s claim highlights concerns specific to the Adventure of the Seas. The lawsuit suggests the FlowRider on this ship is more hazardous. It alleges the simulator was shortened to fit the vessel, increasing injury risk.

Design Changes and Safety Measures

The lawsuit also mentions design changes in the FlowRider brand. “Pillow padding” has been introduced in recovery zones on other ships. However, this update has not been implemented on Adventure of the Seas.

Assumption of Risk

Royal Caribbean may use the assumption of risk as a defence. Guests wishing to use the FlowRider are required to acknowledge the risks involved. This could play a significant role in the legal proceedings.

This case highlights the importance of safety on cruise holidays. As cruise enthusiasts, it’s crucial to stay informed about potential risks. Always prioritise safety while enjoying the many attractions on board.

Unexpected Incident at Sea: Pilot Rescued Near Kauai

On 10th February 2026, a harbour pilot faced a dramatic rescue after falling into the sea while attempting to board the Emerald Princess. This incident occurred off the coast of Kauai, leading to the cancellation of the ship’s scheduled port call. The Emerald Princess, carrying 3,090 guests, was preparing to enter Nawiliwili Harbor when the mishap took place.

Challenging Conditions and Quick Response

Passengers on board witnessed the pilot’s struggle as he attempted to climb a rope ladder from a pilot boat. The boat was positioned alongside the cruise ship. Unfortunately, he slipped and fell into the water on the port side. Eyewitnesses noted that the pilot had made several attempts to board in difficult conditions before losing his footing. A “man overboard” announcement was made immediately after the fall.

Swift Rescue Efforts

The crew aboard the pilot vessel acted quickly. They manoeuvred the boat into position and retrieved the pilot from the water within minutes. Video footage shared online shows the pilot being pulled back on board the pilot boat. Thankfully, he appeared unharmed. One passenger expressed gratitude, saying, “Thanks to God for a quick recovery and a well-trained crew. He is healthy and fine.”

Emerald Princess Crew Praised

Guests praised the Emerald Princess crew for their professionalism and efficiency. One guest remarked, “I am amazed how well-trained and efficient the Emerald staff handled everything quickly and professionally. Well-done crew.” At the time of writing, Princess Cruises has not released a public statement about the incident. However, cruise lines typically offer automatic refunds for pre-paid shore excursions when a port call is missed.

Severe Weather Conditions in Hawaii

The cancelled port visit coincided with severe weather conditions in Hawaii. On 8th February, the National Weather Service issued a high surf advisory for east-facing shores of Kauai. The advisory warned of hazardous sea conditions, with breaking waves of 7 to 10 feet and surf heights forecast between 8 and 12 feet. The warning was extended through to 6 p.m. on 11th February.

Challenges of Pilot Transfers

Rough seas can complicate pilot transfers significantly. During these manoeuvres, a small pilot boat must maintain precise positioning alongside a much larger cruise ship. The harbour pilot then climbs a rope ladder secured to the vessel’s side. Swells and shifting winds can cause unpredictable movement between the two vessels, increasing the risk of slips or falls.

Emerald Princess’s Journey

The Emerald Princess, a 113,561-gross-ton ship, departed Los Angeles on 4th February 2026 for a 16-night Hawaii sailing. Kauai was intended to be the first port of call after several days at sea. Passengers reported that the ship had been listing by around five degrees as it approached the island. One guest commented, “The weather has been insane here in Hawaii.

earned praise from guests and critics alike, further enhancing the cruise line’s reputation for exceptional dining experiences.

Authentic Italian Techniques At Sea

Princess Cruises has achieved a remarkable feat in the world of cruise dining. Alfredo’s Pizzeria, located on the Sun Princess and Star Princess, has been awarded the prestigious Ospitalità Italiana Certification. This accolade is a testament to the pizzeria’s commitment to preserving Italy’s rich culinary heritage. The certification is not easily earned. It requires adherence to strict standards of authenticity, quality, and service.

Neapolitan-Style Pizzas Onboard

Guests aboard these ships can indulge in Neapolitan-style pizzas that are crafted with precision. Each pizza is made to order, featuring hand-stretched dough. They are baked in a stone Moretti Forni oven, a method typically found in specialist pizzerias on land. This dedication to traditional techniques sets Alfredo’s Pizzeria apart from typical cruise ship dining options.

Gold Standard For Italian Dining

The Ospitalità Italiana Certification is considered the gold standard for Italian dining outside of Italy. It is awarded to establishments that honour Italy’s culinary traditions. The certification evaluates ingredient sourcing, preparation methods, and service standards. For Princess Cruises, this award aligns with their strategy to enhance onboard dining through authenticity. Alfredo’s Pizzeria embodies classic Italian flavours and traditional recipes, ensuring a genuine Italian dining experience at sea.

Celebrating National Pizza Day

The announcement of this certification coincided with National Pizza Day. Princess Cruises took this opportunity to highlight their collaboration with Tony Gemignani, a world-renowned pizza expert. This partnership has been instrumental in developing a dedicated pizza menu for Alfredo’s Pizzeria. Gemignani’s expertise has shaped five signature pizzas now available across the Princess Cruises fleet.

Partnership With A World Pizza Champion

Tony Gemignani, a 13-time World Pizza Champion, plays a crucial role in the success of Alfredo’s Pizzeria. His involvement has brought innovative pizza creations to the cruise line. These include unique combinations like soppressata sausage with hot honey and gorgonzola with sweet fig preserves. The collaboration has been well-received by guests and critics, enhancing the cruise line’s reputation for exceptional dining.

Princess Cruises continues to bring the authentic tastes and traditions of Italy to its guests. With the Ospitalità Italiana Certification, Alfredo’s Pizzeria stands as a beacon of Italian culinary excellence at sea.

This is fantastic news for British cruise enthusiasts. In the summer of 2027, the Disney Wish will make its debut from Southampton. This ship is unlike any of the older, smaller Disney vessels that have previously sailed in Europe. If you enjoyed the Magic, the Dream, or the Fantasy, you’re in for a treat. The Wish is truly in a league of its own. Having just disembarked from my seventh Disney cruise on the Wish, I can confidently say it’s my favourite in the fleet. Let me share why this ship is a game-changer for UK cruisers. Or, if you prefer visuals, check out the video below.

Why Disney Wish Stands Out from Previous Disney Ships in the UK

Disney cruises from the UK gained momentum in 2021. This was when cruising resumed, and Disney introduced short ‘cruises to nowhere’ on the Disney Magic. Since then, a Disney ship has graced UK waters every summer. The Magic, Dream, and Fantasy have all had their turn. While these classic ships have their charm, they lack the modern flair of the new Wish-class ships launched since 2022.

Disney Wish: Newer and Bigger

The Disney Wish is a next-generation ship, and it shows. Every corner feels immersive, with a layout that flows seamlessly. The staterooms are bright and spacious. Public areas exude grandeur without being overwhelming. Everything feels polished and refined. Unlike older Disney ships, the Wish resembles a floating Disney resort more than a traditional cruise ship. It’s all about storytelling, atmosphere, and those magical moments that leave you in awe.

Incredible Dining Options

Like all Disney ships, the Wish features rotational dining. You dine in one of three restaurants each night, with the same servers throughout your journey. The three restaurants on the Wish are exceptional and cater well to families.

Arendelle: A Frozen Dining Adventure offers an immersive fairytale feast inspired by Frozen, complete with a theatrical show featuring Anna, Elsa, Olaf, and friends.

Worlds of Marvel provides a tech-driven dining experience where you become part of an Avengers mission. It includes immersive multimedia and, if you’re lucky, a visit from Spiderman.

1923 is a stylish, elegant restaurant celebrating the golden era of Disney storytelling with classic Hollywood glamour.

The Marceline Market buffet is larger and offers more options than on other ships. Mickey & Friends Festival of Foods also boasts a variety of choices, including pizzas, tacos, burgers, hot dogs, and barbecue food. Unique to the Disney Wish is Joyful Sweets, an Inside Out themed dessert café, available for an extra charge.

### Art Auctions at Sea: A Cautionary Tale for Cruise Enthusiasts

Cruise holidays offer a unique blend of relaxation and entertainment. Among the many activities available, art and memorabilia auctions stand out. However, a recent incident has raised questions about the integrity of these auctions.

### A Surprising Discovery

A couple from Brisbane, Australia, recently experienced a surprising twist after participating in an onboard auction. They were on a Royal Caribbean cruise when they successfully bid AUD $5,000 (around USD $3,500) for a signed Muhammad Ali boxing glove. The glove was intended as a special gift for their son, a devoted fan of the legendary boxer.

### Auction Procedures and Expectations

The auction was conducted by Park West Gallery, a prominent art dealer operating on over 90 cruise ships, including those from Royal Caribbean, Carnival, and Norwegian Cruise Line. The gallery promises a diverse selection of items, from fine art to signed memorabilia. During the auction, the couple was assured they would receive the exact glove displayed.

### The Unexpected Delivery

Upon returning home, the couple eagerly awaited the arrival of their purchase. About 10 weeks later, the glove was delivered. Initially, their son was thrilled. However, upon closer inspection, they noticed discrepancies. The glove had an extra ink dot, variations in the signature, and a different serial number compared to the one they saw onboard.

### Understanding Auction Terms

Park West Gallery later clarified that items shown during auctions are often “display pieces.” Their contracts allow for similar items to be sent if the original is unavailable. This practice, while legal, can lead to misunderstandings among bidders who expect to receive the exact item they saw.

### Lessons for Cruise Holidaygoers

This incident serves as a reminder for cruise passengers to be vigilant during onboard auctions. Always read the fine print and understand the terms of purchase. Taking photographs of auction items can also be a useful precaution. This way, you have a record to compare against the delivered item.

### Final Thoughts

While cruise auctions can be an exciting part of your holiday, it’s essential to approach them with caution. By staying informed and prepared, you can ensure a more enjoyable and transparent experience.

Carnival Cruise Line Faces Technology Glitches: What UK Cruise Holidaygoers Need to Know

Carnival Cruise Line recently experienced significant technology issues across its fleet. This led to embarkation and debarkation delays for three ships on Monday, 9th February 2026. The affected ships were the Carnival Breeze, Carnival Glory, and Carnival Freedom. Each was set to embark on short Caribbean and Bahamas cruises.

Embarkation Delays and Adjusted Arrival Times

Due to the tech disruptions, Carnival Cruise Line reached out to passengers directly. They used email, text, and phone calls to inform guests of the changes. Passengers were advised to arrive two hours later than their original terminal arrival times. For instance, an 11:00 AM slot was moved to 1:00 PM. Despite these delays, all guests needed to be onboard by 4:30 PM to ensure timely departures.

Itineraries Remain Unchanged

The itineraries for the affected ships remain the same. Carnival Breeze is on a five-night Western Caribbean cruise from Galveston, visiting Cozumel and Progreso. Carnival Glory is on a four-night Bahamas trip from Port Canaveral to Nassau and Celebration Key. Meanwhile, Carnival Freedom is on a five-night Bahamas journey from Port Canaveral, stopping at Celebration Key, Nassau, and Half Moon Cay. Carnival has encouraged guests to sign up for text alerts for any further updates.

Debarkation Challenges with Manual Processes

The technology failure also impacted debarkation. Without functioning scanning systems, crew members had to manually count guests. This significantly slowed down the process of leaving the ship. As a workaround, Sail and Sign cards were collected from guests instead of being scanned and returned. Unfortunately, these cards, often kept as souvenirs, cannot be returned or reissued due to security reasons.

Previous Disruptions and Future Precautions

This isn’t the first time Carnival has faced such issues. Just a day earlier, on 8th February, Carnival Liberty experienced a two-hour embarkation delay in New Orleans due to a system outage. Carnival advises guests to stay informed by opting into text alerts for any future updates.

For UK cruise holidaygoers, staying informed and flexible is key. While technology issues can be frustrating, Carnival is working to resolve these problems swiftly. Keep an eye on updates and enjoy your cruise adventure!

Medical Emergencies at Sea: A Reality for Cruise Travellers

Cruise holidays offer a unique blend of relaxation and adventure. Yet, unexpected medical emergencies can occur, even in the middle of the ocean. Recently, two separate incidents highlighted the crucial role of military and coast guard resources in such situations.

Urgent Airlift Off Madeira

On 4th February 2026, a medical emergency unfolded on a cruise ship near Madeira. A crew member experienced severe abdominal pain, prompting an urgent call for help. The Portuguese Navy swiftly coordinated a medical evacuation, deploying a helicopter from the Portuguese Air Force. A Medical Rapid Intervention Team from Madeira’s Regional Civil Protection Service was on board. The crew member was airlifted to Madeira Airport and then transferred to a hospital by the Santa Cruz Fire Brigade. The cruise ship’s name and the crew member’s nationality remain undisclosed.

Heart Attack Near Bonaire

Just a day earlier, on 5th February 2026, another medical evacuation took place. This time, it was a passenger on the AIDAperla cruise ship near Bonaire in the Caribbean. The 37-year-old German man suffered a heart attack, necessitating immediate medical intervention. The ship’s medical team, in coordination with a CITRO doctor, determined that an evacuation was essential. A rescue helicopter was dispatched, and the passenger was safely transported to shore. Ambulance crews were ready to take him to a medical facility for further care. The AIDAperla was on a 14-day Caribbean cruise from Barbados at the time.

Collaboration with Coast Guards and Military

While serious medical incidents at sea are rare, cruise lines often collaborate with national coast guards and military services. This partnership is vital when onboard medical facilities are insufficient for the situation. Modern cruise ships are well-equipped to handle many health issues. However, certain cases require specialised care that can only be provided on land.

Ensuring Safety on Cruise Holidays

For UK cruise holidaygoers, understanding the protocols for medical emergencies can provide peace of mind. Cruise operators are prepared to handle such situations, ensuring passenger safety remains a top priority. As you plan your next cruise adventure, rest assured that measures are in place to address any unexpected health concerns.

Sudden Winds Cause Stir at Ocean Cay

A routine stop at Ocean Cay Marine Reserve turned unexpectedly eventful for MSC Seaside on 5th February 2026. The cruise ship, while docked at the private island in the Bahamas, faced a sudden challenge. High winds caused the ship’s bow to drift away from the pier, creating a temporary disruption for passengers eager to reboard.

Weather Changes Impact Cruise Experience

MSC Seaside, a 153,516-gross-ton vessel operated by MSC Cruises, had arrived at Ocean Cay early in the morning. The day began with calm weather, promising a pleasant beach experience. However, by mid-morning, wind conditions started to worsen. Initially, winds were mild, ranging from 10 to 15 mph. But by midday, gusts intensified, peaking at 29 mph and later reaching 37 mph in the afternoon.

Crew’s Swift Response Ensures Safety

As the winds strengthened, several mooring lines failed, causing the ship to partially detach at the bow. This unexpected movement made it unsafe for guests to board, leading to a temporary halt in reboarding. The crew acted swiftly, using the ship’s thrusters to reposition MSC Seaside alongside the pier. Once secured, gangway access was restored, allowing passengers to return safely.

Social Media Reactions and Praise

Videos of the incident quickly surfaced on social media, showing broken lines and the ship’s partial detachment. Passengers expressed gratitude towards the crew for their prompt actions. One user, Jelly Mae Goodwin, praised the crew’s efforts in ensuring passenger safety during the unexpected weather conditions.

Smooth Departure and Continued Itineraries

Despite the brief disruption, no injuries or damage were reported. MSC Seaside departed Ocean Cay as scheduled, returning to Miami without any delays. The ship, homeported in Miami, continues to offer short Bahamas itineraries, accommodating up to 5,119 guests.

Winter Weather Challenges for Cruise Lines

This incident highlights the challenging winter weather affecting cruise line operations in the Bahamas. High winds and rough seas have led to itinerary changes and port cancellations. Earlier in February, MSC Meraviglia and Disney Wish faced similar weather-related disruptions, impacting their planned visits to private islands.

In conclusion, while unexpected weather can pose challenges, the swift actions of the MSC Seaside crew ensured passenger safety and minimal disruption. As winter weather continues to affect cruise operations, passengers can remain confident in the preparedness and professionalism of cruise line crews.

Unexpected Arrests at PortMiami

Nine individuals found themselves in custody at PortMiami on Sunday. They were apprehended as they attempted to board a cruise organised by Atlantis Events. This cruise, known for being the largest gay festival at sea, was set to sail on the Symphony of the Seas, a Royal Caribbean vessel.

Discovery of Narcotics

The arrests took place just before the ship’s scheduled departure. US Customs and Border Protection officers, with the help of trained detection dogs, were conducting routine baggage checks. Several suitcases raised suspicions, leading to further inspection.

Collaboration with Local Authorities

Once potential narcotics were identified, the Miami-Dade Sheriff’s Office was called in. Their Narcotics Interdiction Squad played a crucial role in the arrests. Detective Joseph R. Peguero Rivera confirmed that deputies were on-site to assist with the operation.

Charges and Seized Substances

The operation uncovered a variety of illegal drugs. These included MDMA, LSD, and cocaine. Authorities also found ketamine, methamphetamine, and GBL, a chemical linked to GHB. The individuals arrested face various drug-related charges.

Details of the Accused

The accused hail from different parts of the United States. They include Joshua S. Eddy from California, Brad R. Kloha from Tennessee, and Adam Jones from Georgia, among others. Each faces serious charges, ranging from trafficking to felony possession.

Legal Proceedings and Defence

All nine were taken to the Turner Guilford Knight Correctional Center. Arrest affidavits detail the process of luggage screening, substance testing, and subsequent arrests. Miami defence attorney Jordan Lewin, representing one of the accused, maintains his client’s innocence.

Implications for Cruise Travellers

This incident serves as a reminder for cruise holidaygoers. It’s crucial to be aware of the strict security measures in place at ports. Travellers should ensure their luggage is free from prohibited items to avoid legal complications.

Alaskan Dream Cruises Ends Operations

Alaskan Dream Cruises, the only indigenous-owned cruise line in the United States, has ceased operations. This unexpected announcement was made on the company’s website, marking the end of a unique chapter in the cruise industry. The Alaska-based operator has reached out to booked guests and travel agents, providing information about refunds via email.

Refunds and Customer Communication

While the notice does not explicitly guarantee full refunds for all guests, it is widely anticipated. The company has assured that further details will be communicated directly to those affected. This proactive approach aims to address concerns and maintain trust with their clientele.

A Unique Indigenous-Owned Cruise Experience

Founded in Sitka, Alaskan Dream Cruises was co-founded by Betty Allen, a descendant of the Tlingit people. This heritage made the cruise line stand out as the only indigenous-owned operator in the US. The company focused on cultural immersion and wilderness exploration, offering guests a unique Alaskan experience.

Small Ships, Big Adventures

The fleet consisted of four small ships: Alaskan Dream, Admiralty Dream, Baranof Dream, and Chichagof Dream. These vessels were designed for intimate voyages, accommodating between 40 and 80 guests. Their size allowed them to navigate narrow channels and shallow waterways, providing close-up views of glaciers and wildlife.

Immersive Alaskan Experiences

Operating from May to September, the cruises offered activities like kayaking, guided hikes, and visits to remote communities. Onboard, guests enjoyed Alaska Native cultural experiences, such as dance performances and carving demonstrations. These elements were integral to the brand’s identity, offering a deep dive into the region’s heritage.

Strategic Closure by Parent Company

Alaskan Dream Cruises was owned by Allen Marine, also based in Sitka. The decision to end cruise operations was strategic, as confirmed by Jamey Cagle, the owner of Allen Marine. He stated that this move allows the company to focus resources where they will have the greatest impact.

Unplanned End to Future Itineraries

The closure was unexpected, as itineraries for summer 2026 were already on sale. These included an eight-night Inside Passage voyage, promising breathtaking views of glaciers like Margerie and Sawyer. The sudden end to these plans has left many in the cruise community surprised.

In conclusion, the closure of Alaskan Dream Cruises marks the end of a distinctive offering in the cruise industry. Its focus on cultural immersion and small-ship adventures will be missed by many. As the company navigates this transition, guests and travel agents await further updates on refunds and future plans.