Author: Jonathan @ Cruise Essentials

  • Princess Cruise Guests Face Toilet and Air-Con Issues

    Princess Cruise Guests Face Toilet and Air-Con Issues

    What should have been a seamless repositioning cruise has turned into a challenging experience for some passengers aboard the Grand Princess. Technical difficulties have affected both the air conditioning and toilet facilities. The 16-night journey set sail from Los Angeles on 15th September 2025. The ship is transitioning from its Alaska season to new Caribbean routes from San Juan. Along the way, it will visit destinations like the Mexican Riviera, Costa Rica, Panama, and Aruba, before reaching Fort Lauderdale on 1st October.

    Cooling Challenges and Plumbing Issues

    As the ship moved from cooler northern climates to warmer regions, the air conditioning systems in some staterooms struggled. A letter to affected passengers mentioned that adjustments are needed to maintain comfortable temperatures. Simultaneously, parts of the ship’s plumbing system have faced disruptions. Princess Cruises explained that ongoing treatment is causing temporary issues, but engineers are working swiftly to restore full service. Although not all cabins are affected, the problems are significant enough for the cruise line to offer compensation.

    Compensation for Affected Passengers

    Guests with impacted staterooms are receiving partial refunds for the days they experienced disruptions. The refund excludes taxes, port fees, gratuities, and extras like drink packages. The amount varies based on each passenger’s cruise fare and the number of affected days. Additionally, Princess Cruises is offering a future cruise credit worth 25% of the full fare. This credit will appear in guests’ Captain’s Circle accounts after the voyage. It must be used on sailings booked by 1st April 2026, for departures no later than 1st April 2027. It remains unclear if this credit extends to all passengers or only those directly affected.

    Should Every Technical Issue Lead to Refunds?

    While many guests appreciate the financial relief, the situation raises questions about when cruise lines should offer compensation. Comfort levels can be subjective; one guest might find 20 degrees centigrade comfortable, while another might not. However, widespread issues like non-functioning toilets clearly need attention. Reporting problems promptly is crucial for guests to ensure they are addressed. Cruise lines can only fix issues they are aware of, and engineering teams always prioritise comfort and safety. Hopefully, the Grand Princess will resolve these issues before reaching Florida on 1st October, leaving guests with more pleasant memories of their journey.

  • Cruise Passengers Criticised for Storing Cards in Bras – Is This You?

    Cruise Passengers Criticised for Storing Cards in Bras – Is This You?

    The Latest Cruise Etiquette Debate

    Cruise etiquette often sparks lively debates online. From reserving sun loungers to overloading plates at the buffet, there’s always something to discuss. The latest topic causing a stir? Where passengers are storing their SeaPass cards. And, I must confess, I might be one of those passengers being called out!

    The Reddit Post That Started It All

    A post on Reddit’s r/Cruise forum ignited the conversation. A passenger on Independence of the Seas expressed frustration, saying, “I’ve seen ladies reaching into their blouses to find their SeaPass, which was tucked in their bras.” The thread, humorously titled “Ladies – Get a lanyard,” described the habit as “frankly disgusting” for crew members and others who handle drink glasses afterward. The post quickly gained attention, with many sharing their views both for and against the practice. Interestingly, it was posted on 21st September 2025. Guess who was on that cruise and might have been using their bra as a cardholder? Yes, me.

    Is It Really That Unhygienic?

    I’ll admit it: I tucked my cruise card into my bikini top while on Independence of the Seas. But is it really that bad? In my opinion, breasts are cleaner than hands. Consider this: how many people actually wash their hands with soap and water every time they leave the bathroom or before visiting the buffet? I do, but not everyone does! Cruise lines even have staff at restaurant entrances urging people to wash their hands. Compared to that, a card from a bra seems less concerning. As one Reddit commenter aptly put it, “Boob sweat is the least of your worries, my guy.”

    The Pocket Dilemma

    Not everyone is a fan of lanyards. Some passengers dislike how they bounce or sway, especially in the hot sun. Wristbands could be a viable alternative. Virgin Voyages already uses them, and Princess Cruises offers the Medallion, which can be worn on a wristband. However, a significant part of the issue is women’s clothing. Why don’t more swimsuits, shorts, or dresses have decent pockets? A bra isn’t always the best place, but sometimes it’s the only option. One Redditor bluntly stated, “Dear clothing designers, why don’t you make pockets in clothing for women so they don’t need to use their bra?” I couldn’t agree more.

    A Practical Solution

    I recently discovered a swimming costume with built-in pockets. This could neatly solve the problem and keep everyone happy. It’s a simple yet effective solution that addresses the lack of pockets in women’s clothing. Perhaps it’s time for more designers to consider this practical addition. Until then, I’ll continue to find creative ways to keep my SeaPass card safe and sound.

  • 17 Vehicles Stolen from Southampton Cruise Parking Facility

    17 Vehicles Stolen from Southampton Cruise Parking Facility

    Driving to the port and parking nearby is often the most convenient choice for cruise travellers. However, some passengers returning from a Southampton cruise earlier this month faced an unpleasant surprise. Their cars had vanished.

    Car Theft at Southampton Cruise Parking

    According to The Daily Echo, 17 vehicles were stolen from a Southampton Cruise Parking Services facility in Millbrook between 9–10 September 2025. The company promotes its lot as “indoor and secure,” boasting locked warehouse parking and 24-hour CCTV. They even assure customers, “We guarantee that your car will not leave our premises.” Unfortunately, this promise was broken for 17 unlucky car owners.

    Ongoing Investigation

    The police have not disclosed the makes or models of the stolen cars. It’s also unclear if specific types of vehicles were targeted. An investigation is currently underway, and security measures are being reassessed. Southampton Cruise Parking Services has not yet issued an official statement.

    Impact on Cruise Passengers

    Southampton is a bustling cruise port, with ships from major lines like Celebrity Cruises, Cunard Line, and Royal Caribbean departing during the theft period. It’s uncertain which passengers or sailings were affected. The cruise lines are not responsible for the parking facility. Affected guests must seek compensation through the parking operator, their insurance, and local authorities.

    Ensuring Car Safety at Cruise Ports

    This incident echoes a 2022 case in Norfolk, Virginia, where parked cars were vandalised despite 24-hour security. Typically, ports and parking providers are not liable for theft or damage. Therefore, having comprehensive insurance is crucial. Travellers should remove valuables from sight, lock all doors and windows, and photograph their vehicle’s condition before leaving it in a public or third-party facility. These steps can simplify the claims process if needed.

    Alternative Travel Options

    While the theft of 17 cars from a Southampton parking facility is alarming, such events are rare. Cruise terminal car parks are generally secure, featuring CCTV, barriers, and locked compounds. For many, the convenience of parking close to the port remains appealing. However, for those seeking extra peace of mind, alternative options exist. Coach transfers are a popular choice for passengers living further away.

    In conclusion, while the recent thefts are concerning, they are not common. By taking precautions and considering alternative travel options, cruise passengers can enjoy their holidays with greater peace of mind.

  • Royal Caribbean Expands Icon Class Fleet with Major New Ship Order

    Royal Caribbean Expands Icon Class Fleet with Major New Ship Order

    Royal Caribbean’s Exciting Shipbuilding Expansion

    Royal Caribbean has taken a significant leap forward in its shipbuilding plans. The cruise line has placed a new order for its Icon Class series, strengthening its partnership with Finland’s Meyer Turku shipyard. On 23rd September 2026, Royal Caribbean announced that Icon 5 will set sail in 2028. The collaboration with Meyer Turku is now extended until 2036. This agreement not only ensures the construction of future Icon vessels but also hints at the possibility of a new ship class in the future.

    Icon Class: A Growing Fleet

    The Icon Class represents the pinnacle of Royal Caribbean’s ship design. Each ship can host over 5,600 guests at double capacity. These vessels boast themed neighbourhoods, cutting-edge technology, and top-tier entertainment. Icon of the Seas launched in January 2024 as the world’s largest cruise ship, weighing in at 248,663 gross tons. Star of the Seas followed in August 2025, with Legend of the Seas expected in summer 2026. Icon 4 is on track for 2027, and Icon 5 is now confirmed for 2028. Royal Caribbean also has conditional plans for Icon 6 and Icon 7, which could further expand the class if financing is secured. Meyer Turku has been a trusted partner, having built 25 ships for Royal Caribbean since the mid-1990s.

    New Destinations on the Horizon

    Royal Caribbean’s expansion isn’t just about ships. The company is investing heavily in private destinations and beach clubs. The Royal Beach Club Paradise Island in Nassau is set to open in December 2025. A Cozumel Beach Club is planned for 2026. Perfect Day Mexico, featuring the world’s longest lazy river, will debut in 2027. Additionally, a new destination on Lelepa, Vanuatu, is scheduled for 2027. These projects aim to enhance the Icon Class experience and broaden Royal Caribbean’s presence in the Caribbean and the South Pacific.

    Discovery Class Ships in the Works

    In addition to the Icon Class, Royal Caribbean is designing a new Discovery Class of smaller ships. These vessels will access more intimate ports and are expected to eventually replace the Vision and Radiance Class ships. While details are still limited, an official announcement about the first ship in this class is anticipated soon.

    Looking Ahead

    With Icon 5 confirmed and Icon 6 and 7 under consideration, Royal Caribbean’s future includes at least nine new ships and seven new destinations by 2028. This announcement underscores the brand’s confidence in the Icon Class and its broader strategy to lead both at sea and on land. There are whispers that Royal Caribbean might face competition for the title of the largest cruise ship, with speculation that MSC Cruises could launch a bigger class. However, for now, the Icon Class remains a dominant force, and mega ships are here to stay.

  • Carnival Cruise Passenger Missing in Caribbean: Confirmed Intentional

    Carnival Cruise Passenger Missing in Caribbean: Confirmed Intentional

    Carnival Cruise Line Passenger Chooses to Stay in Bonaire

    Carnival Cruise Line recently confirmed that a passenger from the Carnival Horizon chose not to return to the ship in Bonaire. This decision was not due to distress but a deliberate choice. Jessica Collins, a 47-year-old passenger, left the ship on 17th September 2025 during a stop in Kralendijk, Bonaire.

    Passenger’s Intentions

    Collins left the ship with all her belongings packed in a backpack. She even left a gratuity and thank-you note for her stateroom attendant. Later, she texted Carnival’s Care Team to confirm her safety and requested no further contact. Despite local authorities treating it as a missing person case, evidence suggests Collins intended to stay in Bonaire.

    Cruise Continues as Planned

    The Carnival Horizon continued its scheduled itinerary to Aruba and Curaçao. The ship returned to Miami on time, ready for its next voyage. Standard procedures were followed when Collins did not return by the all-aboard time. Announcements were made, and security photos showed her leaving with a packed bag. Initially, this did not raise alarms as many guests carry bags for excursions.

    Online Concerns

    Photos of Collins circulated online, sparking concern among guests and cruise enthusiasts. Recent incidents on other cruises, where guests went missing and faced medical distress, heightened these worries. However, Carnival’s confirmation reassures that Collins is safe and her actions were intentional.

    Legal and Emigration Considerations

    Abandoning a cruise ship is not a legal method to emigrate. Collins’ motivations remain unclear, but her decision raises questions about long-term stays on Caribbean islands. In Bonaire, US citizens can enter without a visa but need a residence permit for extended stays. These permits are valid for one year and can be renewed for up to five years. Achieving longer-term residency or Dutch citizenship involves meeting strict criteria.

    Conclusion

    This incident highlights the importance of following official procedures for relocation. While cruise holidays can inspire dreams of living abroad, legal pathways must be pursued. Carnival continues to cooperate with Bonaire authorities, reiterating that this was a deliberate choice by Collins.

  • Viral Video: Cruise Passenger Trapped on Waterslide

    Viral Video: Cruise Passenger Trapped on Waterslide

    What started as a seemingly fun moment on a Norwegian Cruise Line ship quickly turned into an unexpected spectacle. A short video clip shared on social media captured a female guest stuck at the lowest point of the Ocean Loops waterslide. This clear section of the slide extends dramatically over the ship’s side, offering a dizzying view of the ocean below. For some viewers, it was a nightmare; for others, a comedy moment.

    Ocean Loops on Norwegian Ships

    The Ocean Loops slide is a standout feature on three Breakaway-plus class ships: Norwegian Bliss, Norwegian Joy, and Norwegian Encore. To ride, guests must weigh between 120 and 300 pounds and be at least 48 inches tall. Although the specific ship in the video wasn’t identified, all three were cruising in Alaska when the footage surfaced.

    The slide’s design can cause riders to get stuck at a particular upturn, often sliding back into the clear section over the water. Fortunately, a safety hatch is nearby, and crew members are always ready to assist. For some thrill-seekers, getting stuck is just part of the fun. Emma Cruises even shared her own experience of getting stuck twice in a row on the same slide!

    Viral Reactions

    The 13-second video, uploaded to TikTok on 19th September 2025, has amassed over seven million views. Reactions range from light-hearted jokes to genuine panic. Many viewers expressed that they would have a panic attack in such a situation, with comments like “new fear unlocked” receiving thousands of likes. The idea of being trapped over open water struck a chord with many.

    The viral response may have been influenced by recent waterslide incidents elsewhere. In August, a section of the Icon of the Seas “Frightening Bolt” slide cracked during use, prompting repairs and redesigns. However, the Ocean Loops video shows no malfunction or injury. Crew members are quick to help anyone stuck, turning it into a quirky memory rather than an accident.

    Explore New Deals

    Don’t miss out on the latest Norwegian Cruise Line offers. Whether you’re a thrill-seeker or just looking for a relaxing getaway, there’s something for everyone. Check out the newest deals and set sail on your next adventure!

  • Carnival Cruise Rewards Changes Frustrate UK Holidaygoers

    Carnival Cruise Rewards Changes Frustrate UK Holidaygoers

    Carnival’s Loyalty Program Changes: A Stormy Sea for UK Cruisers

    Carnival’s recent changes to its upcoming Carnival Rewards program have stirred up quite a storm among loyal passengers. Despite efforts to address concerns, many cruisers remain frustrated. Social media and travel forums are buzzing with disappointment. The new program, set to replace the Very Important Fun Person (VIFP) Club in June 2026, has been a hot topic since its announcement.

    Diamond Safe, Platinum Left Behind

    Carnival’s decision to permanently secure Diamond status for those who achieve it by 31st May 2026 was a relief for some. However, Platinum members feel left out. They receive a 10,000 “star” bonus every two years, which only grants automatic Gold status and a slight advantage towards requalifying. For many, this concession falls short. One long-time cruiser expressed their disappointment, urging Carnival to grandfather in both Diamond and Platinum statuses.

    Frustration Over Deadlines and Access

    The timing of the transition has also upset many guests. Some have milestone sailings just days after the May 2026 cut-off. One traveller shared their frustration, noting that their husband would have reached Platinum status on a June 2026 cruise, just seven days after the deadline. An extension, they argue, would be beneficial. Canadian and Australian guests feel particularly excluded, as the program remains limited to U.S. residents. A Canadian Platinum member highlighted their inability to collect points due to the unavailability of the Mastercard.

    Value of Loyalty in Question

    Beyond the technicalities, many guests feel the new structure undermines the essence of Carnival’s loyalty program. The shift towards a money-spent model has left some feeling that days at sea are undervalued. One cruiser lamented the loss of working towards different colours, stating that the focus now seems to be on spending rather than time spent cruising. This change, they argue, diminishes their loyalty to Carnival.

    In conclusion, Carnival’s new loyalty program has left many UK cruise holidaygoers feeling adrift. The changes have sparked a wave of dissatisfaction, with many questioning the value of their loyalty. As the transition approaches, it remains to be seen how Carnival will address these concerns and whether they can calm the turbulent waters.

  • Royal Caribbean’s Radiance Overbooked: Exclusive UK Cruise Deals

    Royal Caribbean’s Radiance Overbooked: Exclusive UK Cruise Deals

    Another Overbooking Incident for Royal Caribbean: What You Need to Know

    Royal Caribbean has once again faced an overbooking issue. This time, it involves the Radiance of the Seas’ 16-night Panama Canal cruise. Scheduled to set sail from San Diego to Fort Lauderdale on 4th October 2025, the cruise has been oversold. To manage the situation, Royal Caribbean has introduced several enticing offers for affected passengers.

    The Cruise in Question

    This popular itinerary includes stops at Cabo San Lucas and Mazatlán in Mexico, Puerto Quetzal in Guatemala, Puntarenas in Costa Rica, Colón in Panama, Cartagena in Colombia, and George Town in Grand Cayman. With the cruise oversold, Royal Caribbean has reached out to passengers with four alternative options. Three of these allow guests to still enjoy a cruise, albeit with some changes. The fourth option is for those willing to cancel their booking entirely.

    Full Refund Plus Double Future Credit

    The most attractive offer is a full refund along with a future cruise credit worth 200% of the fare paid. Additionally, Royal Caribbean promises to reimburse any non-refundable flights or hotel stays already booked for the trip. This offer is significantly more generous than their usual compensation for oversold cruises. Typically, they provide a full refund and a 100% Future Cruise Credit. But a 200% credit, essentially offering two free cruises? That’s hard to resist!

    Alternative Sailings

    Guests can also opt to transfer to a 13-night Panama Canal cruise on Serenade of the Seas. This cruise departs San Diego on 19th September 2025 and ends in Miami. Although it’s shorter and visits fewer ports – Puerto Vallarta, Huatulco, Puntarenas, and Cartagena – it includes a full refund of the original fare, $300 in onboard credit, and reimbursement for any non-refundable travel expenses.

    Downgrades With Perks

    For those keen to stay on Radiance of the Seas, two downgrade options are available. Guests in balcony cabins can switch to an ocean view stateroom and receive a 100% refund of their original fare, effectively giving them a free cruise. Alternatively, they can choose an inside cabin, still with a full refund and an extra $300 onboard credit.

    Keeping the Original Booking

    Passengers who prefer to stick with their original plans can keep their balcony reservations. Royal Caribbean has given guests until 12th September 2025 to decide. Any bookings not altered by 16th September will remain unchanged.

    Not the First Time

    Royal Caribbean has encountered several overbooking issues recently. Similar offers were made to passengers on Navigator of the Seas from Los Angeles in June 2025 and Allure of the Seas from Rome in May 2025. While the reasons for overbooking are not always clear, the cruise line seems committed to compensating affected travellers with appealing packages.

    Stay tuned for more updates and new deals!

  • Cruise Passenger Falls to Death on Juneau Hiking Trail

    Cruise Passenger Falls to Death on Juneau Hiking Trail

    A Tragic Incident on Mount Roberts

    A cruise passenger tragically lost his life after a fall from the Mount Roberts trail in Juneau, Alaska. The accident occurred on Tuesday, 16th September 2025. Alaska State Troopers were alerted after 8 pm when two hikers were reported in distress. The men had been navigating the steep and challenging trail, renowned for its breathtaking views of Juneau and the cruise port below.

    Rescue Efforts and Outcome

    Both hikers slipped and slid down the rugged mountainside. Rescue teams from Juneau Mountain Rescue managed to reach one man, who suffered only minor injuries. Unfortunately, the second hiker, 36-year-old Britain Pool from Texas, fell further. Despite extensive search efforts using drones and specialist equipment, he was found deceased. His family has been informed of the tragic news.

    Cruise Ships in Port

    The two men were confirmed to be cruise passengers, though the specific ship remains unidentified. On that day, four cruise ships were docked in Juneau: Viking Venus, Norwegian Bliss, Norwegian Encore, and Caribbean Princess.

    Previous Hiking Fatality This Year

    This incident marks the second fatality involving cruise passengers hiking near Juneau this year. In early July, 62-year-old Marites Buenafe from Kentucky also fell while hiking in the same area. A large search-and-rescue operation was launched, and her body was found 1,700 feet below the trail. The Mount Roberts trail, with its 3,800-foot elevation gain over 4.5 miles, is demanding even for seasoned hikers. Slick mud, uneven terrain, and steep drop-offs pose significant risks, especially after rain.

    Hiking Safety in Alaska

    Alaska’s scenic trails are a major attraction for cruise visitors, offering stunning views and wildlife encounters. However, safety must always come first. Experts advise hikers to carry essential safety gear, even for short walks. Beacon lights or emergency signalling equipment can be crucial in an emergency. It’s also important for guests to assess their fitness and hiking experience before tackling challenging routes.

  • Royal Caribbean Launches Legend of the Seas Early for UK Cruisers

    Royal Caribbean Launches Legend of the Seas Early for UK Cruisers

    Guests eager to explore Royal Caribbean’s upcoming Legend of the Seas can now embark sooner than anticipated. The cruise line has announced that construction is progressing faster than expected, allowing for three additional inaugural sailings in July 2026.

    Exciting New Sailings Announced

    Royal Caribbean has confirmed that the ship’s construction is ahead of schedule. Consequently, three new sailings have been added to the inaugural season, departing on 11th, 18th, and 25th July 2026. The ship will begin its inaugural journey in the Mediterranean, with the first official cruise setting sail on 11th July 2026 from Civitavecchia (Rome). This 7-night adventure will include stops in Naples, Barcelona, Palma de Mallorca, and Marseille.

    Options for Existing Bookings

    Guests who have already booked the previously planned inaugural voyage on 2nd August 2026 have some choices. They can transfer to one of the earlier sailings, add an extra cruise, or stick with their current booking. Royal Caribbean understands the significance of inaugural sailings, often marked by special events and souvenirs. This flexibility ensures loyal guests are not left out.

    Price Protection for Suite Guests

    Suite passengers wishing to switch to the 11th July sailing can enjoy full price protection if they make the change by 24th September 2025. Transfers to the 18th or 25th July departures will be at the current rate and subject to availability. Guests in other cabin categories, such as interior, oceanview, or balcony, can also transfer, though at the prevailing fare.

    Progress at the Shipyard

    Legend of the Seas is being constructed at the Meyer Turku shipyard in Finland, the same facility that built Icon of the Seas and Star of the Seas. The ship was floated out on 29th August 2025, marking a significant milestone. This 248,000-gross-ton vessel will be the third in the Icon class, featuring new attractions alongside Royal Caribbean favourites.

    Earlier Debuts: A Common Occurrence

    While cruise lines strive for accurate timelines, schedules can change. When Star of the Seas was completed ahead of time, Royal Caribbean added four earlier showcase sailings, with the first official cruise on 16th August 2025. It’s possible that more preview sailings could be added for Legend of the Seas before its full debut. Guests should stay updated, as these new sailings are expected to sell out quickly due to the ship’s anticipated launch.

    Stay tuned for the latest Royal Caribbean offers and don’t miss out on the chance to be part of this exciting new chapter in cruise travel.