Author: Jonathan @ Cruise Essentials

  • Royal Caribbean Sued by Injured Water Slide Passenger

    Royal Caribbean Sued by Injured Water Slide Passenger

    A recent incident on Royal Caribbean’s Icon of the Seas has sparked legal action. A passenger was injured when the Frightening Bolt waterslide broke mid-ride. This unfortunate event occurred on 7th August 2025, leaving the guest with cuts on his legs and hands. The slide, known as “the tallest waterslide at sea,” is part of the Category 6 Waterpark. It features a thrilling 46-foot drop and a full 360-degree loop.

    The accident happened when an acrylic glass section of the slide shattered. Although the rider did not fall through the hole, water gushed out, drenching sunbathers below and creating slip hazards. The ship’s medical team provided immediate care, but the full extent of the injuries remains undisclosed.

    Legal Action and Investigation

    Two days after disembarking in Miami, the injured passenger announced plans to seek compensation. His legal representatives, Lipcon, Margulies & Winkleman, P.A., specialise in maritime and cruise injury cases. They have successfully recovered over $500 million for their clients. Maritime attorney Alex Perez stated, “Cruise ships have a responsibility to ensure that the attractions they open and encourage passengers to use are safe.”

    The Frightening Bolt slide was closed for the rest of the voyage. Engineers are investigating whether the failure was due to a manufacturing defect, installation issue, or unforeseen impact. No timeline for repairs has been provided. Meanwhile, the other waterslides in the Category 6 Waterpark remain operational. However, the identical slide on Royal Caribbean’s new Star of the Seas has also been closed as a precaution.

    Impact on Royal Caribbean

    This incident comes at a challenging time for Royal Caribbean. The Star of the Seas is currently being previewed by travel agents and media before its official launch. The cruise line emphasises that guest safety is its top priority. They often exceed international safety requirements under the Safety of Life at Sea (SOLAS) convention and the US Cruise Vessel Security and Safety Act.

    Royal Caribbean is committed to ensuring the safety of its attractions. As the investigation continues, the cruise line aims to address any issues promptly. For those planning a cruise holiday, it’s essential to stay informed about safety measures and updates. Keep an eye out for the latest Royal Caribbean offers and enjoy a safe and memorable cruise experience.

  • Royal Caribbean’s New Ship: Parental Tracking Feature Unveiled

    Royal Caribbean’s New Ship: Parental Tracking Feature Unveiled

    Introducing Royal Caribbean’s “Find My Kid” Feature

    Royal Caribbean has unveiled an innovative “Find My Kid” feature on its latest mega-ship, Star of the Seas. This new service allows parents to track their children’s whereabouts in real-time using the Royal Caribbean app. Designed for young cruisers aged three to twelve, it offers peace of mind for families on holiday.

    How the Adventure Ocean WOW Band Works

    The Adventure Ocean WOW Band is a colourful, waterproof wristband that acts as a tracker. Parents can monitor their child’s location directly from their smartphones. To get started, families can enrol their children in the system at the Adventure Ocean Kid’s Club on Deck 6. The WOW Bands are priced at $14.99 on the ship but can be reused on future cruises at no extra cost.

    Additional Features of the WOW Band

    Beyond location tracking, the WOW Band offers several other functionalities. It can unlock stateroom doors, make pre-approved purchases, and display the child’s muster station in emergencies. To use the tracker, parents simply connect to the ship’s WiFi, open the Royal Caribbean app, and select the “Find My Kid” option to view their child’s live location on the ship’s deck maps.

    Exclusive to Star of the Seas

    Currently, the live-tracking feature is exclusive to Star of the Seas. However, a similar system, “Kidfinder,” was tested on Icon of the Seas in summer 2024. This suggests that a broader rollout across the fleet could be on the horizon.

    When Should Children Explore Cruise Ships Alone?

    The introduction of live location tracking has sparked discussions about the appropriate age for children to explore cruise ships unsupervised. Opinions vary widely among parents. Some are comfortable granting freedom to children as young as eight or ten, while others prefer to wait until late teens or adulthood.

    Cruise Line Policies and Parental Attitudes

    Cruise lines do not enforce a specific minimum age for solo roaming. However, their kids’ club policies can serve as a guide. On most family-friendly lines, children can sign themselves out from around age 12 or 13. Some lines allow it as early as seven with parental consent. These age thresholds often reflect the transition from supervised activities to more independent teen lounges.

    Parental Concerns and Confidence

    Parental attitudes towards children roaming freely on cruise ships vary. Some parents are hesitant to allow even 17-year-olds to explore alone, citing safety concerns. Others feel more comfortable granting independence earlier, especially if their child is mature and familiar with the ship’s layout. Built-in tracking systems, like Royal Caribbean’s WOW Bands, can boost parental confidence in giving children more freedom.

    Starting Small with Independence

    Many parents prefer to start small, allowing limited solo trips to fetch food or attend short activities. This gradual approach helps build trust and confidence before permitting full freedom. With the new “Find My Kid” feature, Royal Caribbean is making it easier for families to enjoy their cruise holidays with peace of mind.

  • Tragic Drowning of Cruise Passengers on Greek Island Visit

    Tragic Drowning of Cruise Passengers on Greek Island Visit

    Tragic Incident at Sarakiniko Beach

    A tragic event unfolded on 8th August 2025 at Sarakiniko Beach, Milos. Two Vietnamese cruise passengers lost their lives after being swept into the sea by fierce winds. The couple, both in their 50s, were part of a cruise group that had docked at Adamas earlier that day.

    Unfortunate Circumstances

    The 64-year-old woman was taking a photo on the island’s northern shore. A sudden gust knocked her off balance, causing her to fall into the water. Her 65-year-old husband bravely jumped in to rescue her. Unfortunately, the turbulent sea conditions quickly overwhelmed them both.

    Challenging Weather Conditions

    Winds reached up to 50 miles per hour (80 km/h), creating dangerous conditions. Sarakiniko Beach, known for its smooth white cliffs, is highly exposed to the elements. Its beauty can be deceptive, especially when weather changes suddenly.

    Recovery and Response

    The Greek coastguard, with help from private boats and divers, recovered the couple’s bodies. They were taken to a local health centre and pronounced dead. The Vietnamese embassy in Greece confirmed the fatalities and is assisting the families. They also advised Vietnamese visitors to avoid cliff edges and the sea during high winds.

    Celestyal Cruises Implicated

    While not officially named, Celestyal Cruises’ Celestyal Journey was the only ship in port at Milos that day. The ship, homeported in Piraeus, was on a seven-night Greek Isles itinerary. Milos was its final stop before returning to Athens.

    Severe Weather Across Greece

    Southern Greece faced severe weather, with wind speeds reaching up to 88 km/h. The civil protection ministry issued alerts for the Aegean and Crete. Ferry services between Athens and the Cyclades were disrupted, leaving many travellers stranded.

    Calls for Safety Measures

    Giorgos Vallis, president of the Panhellenic Association of Yacht Crews, suggested restricting beach access during extreme weather. He believes port authorities should close off areas to prevent accidents. Despite cruise lines’ safety measures, accidents can still happen, especially in scenic but exposed locations.

  • Disney Destiny Launches at Meyer Werft: A Spectacular Cruise Event

    Disney Destiny Launches at Meyer Werft: A Spectacular Cruise Event

    A Magical Day for Disney Cruise Line

    On 9th August 2025, a magical moment unfolded at the Meyer Werft shipyard in Papenburg, Germany. Disney Cruise Line’s newest vessel, Disney Destiny, made her grand debut. This Wish-class ship floated out of Hall 6, marking a significant milestone. The transition from dry dock to wet dock signifies the completion of her exterior construction. Although the LNG-powered ship was “floated up” in March for early testing, this was her first time in open water.

    A Celebration Fit for Disney

    Disney Cruise Line ensured the event was unforgettable. As the 144,000-gross ton ship emerged, the sky lit up with vibrant fireworks. Disney remains the only cruise line to offer fireworks at sea. Guests and shipyard workers, including myself, enjoyed the debut of the ship’s theme song. The upbeat anthem, “This is your Destiny! Seize the moment, it’s your time,” resonated with the crowd. The song aligns perfectly with the ship’s “Heroes and Villains” theme. To conclude the ceremony, Disney Destiny’s horn played “When You Wish Upon a Star,” evoking nostalgia among attendees.

    First Look at the Finished Exterior

    The float out offered a first glimpse of the ship’s completed exterior. The stern artwork features Spider-Man, accompanied by his Spider-Bots. This makes Disney Destiny the first cruise ship to showcase a Marvel character in its hull art. At the bow, Minnie Mouse stands proudly in a superhero outfit, matching the ship’s theme. Minnie was also present to welcome the newest fleet member.

    What Happens Next?

    After her float out, Disney Destiny docked at the shipyard’s equipment pier. Meyer Werft commended the “precise and dedicated work” of its team. The focus now shifts to completing the ship’s interior. Sea trials are scheduled in the coming months. The ship will then head to Fort Lauderdale (Port Everglades) for her maiden voyage on 20th November 2025. The inaugural sailing will visit Disney’s private islands in the Bahamas.

    A Busy Year for Disney Cruise Line

    Disney Destiny’s float out follows the recent debut of Disney Adventure. This ship, the largest ever built for the line, emerged from the same shipyard on 19th April 2025. It is set to debut in Asia this December. Just a day before Destiny’s float out, Meyer Werft hosted the steel-cutting ceremony for Disney Cruise Line’s fourth Wish-class ship. This ship is due to launch in 2027. Captain Mickey himself attended, pressing the ceremonial red button to begin the first cut of steel. This act symbolised the start of a new chapter for Disney Cruise Line.

  • Cruise Ship Evacuation: Bomb Scare Disrupts UK Holidaymakers

    Cruise Ship Evacuation: Bomb Scare Disrupts UK Holidaymakers

    Cruise Holiday Disruption: Bomb Threat on P&O Cruises’ Ventura

    Thousands of holidaymakers experienced an unexpected start to their cruise on 9th August 2025. A bomb threat led to the evacuation of P&O Cruises’ Ventura and its terminal in Southampton. The incident occurred just as passengers were boarding for a 14-night journey to Spain, Portugal, and the Canary Islands.

    Swift Police Response

    The alarm was raised at the Mayflower Cruise Ferry Terminal around 11:46 am. An unidentified man claimed to have an explosive device. With heightened summer security, police quickly secured the area. A 200-metre cordon was set up while bomb disposal experts examined a suspect’s motor truck and the surrounding area.

    Evacuation for Safety

    Both Ventura and the terminal were evacuated as a precaution. “The captain announced we were in the bomb zone and had to leave,” a passenger shared. By early afternoon, police confirmed there was no credible threat. The cordon was lifted, and normal operations resumed.

    P&O Cruises’ Official Statement

    P&O Cruises issued a statement thanking guests for their cooperation. They emphasised that safety is their top priority. “Due to an earlier police incident, we evacuated Ventura and the terminal. The situation is resolved, and embarkation has resumed,” the statement read.

    Impact on Other Ships

    Southampton was bustling with cruise ships that day. Princess Cruises’ Sky Princess, P&O Cruises’ Iona, and MSC Cruises’ MSC Virtuosa were also docked. However, they were far enough from the Mayflower terminal to avoid disruption. Only Ventura was directly affected.

    Departure Delay

    The evacuation caused a delay in Ventura’s departure. Guests expected to set sail by 6:15 pm. By 6:30 pm, cruise tracking data showed the ship leaving the harbour. The delay did not affect the itinerary. Ventura was still on schedule to reach Funchal, Madeira, on 13th August.

    Temporary Road Closure

    A related road closure at Dock 10 caused some congestion. However, it has since reopened, easing traffic flow within the port.

    Suspect in Custody

    From Ventura’s decks, guests witnessed the suspect’s arrest. The swift police action ensured the safety of all passengers and crew. The incident, though alarming, was handled efficiently, allowing holidaymakers to continue their journey with peace of mind.

  • Carnival UK Lifts Ban on Cruise Magazine Editors

    Carnival UK Lifts Ban on Cruise Magazine Editors

    Carnival UK Lifts Ban on Sail Away Magazine Editors

    Carnival UK has lifted the travel ban on Sail Away Magazine’s editors, Dan Wailing and Jay Cannon. This decision comes after weeks of controversy and backlash from cruise enthusiasts and media professionals. The ban, which affected P&O Cruises, Cunard, and Princess Cruises, has been revoked immediately.

    A Positive Step Forward

    Sail Away Magazine expressed their satisfaction with the decision. They see it as a positive move for the cruise industry. The magazine’s editors have always been strong supporters of cruising as a top travel choice. They look forward to a more constructive relationship with Carnival UK.

    The Ban’s Timeline

    The issue began in early June 2025. Dan and Jay received a letter from Carnival UK banning them from all Carnival Group brands for five years. The reason cited was a pattern of complaints and reviews suggesting the cruise lines couldn’t meet their holiday expectations. Initially, it seemed like a blanket ban across all Carnival Corporation brands. However, by late June, it was clarified that the ban only applied to Carnival UK-managed brands.

    Why Were They Banned?

    Dan and Jay are known for their candid reviews in Sail Away Magazine. Their publication includes a print magazine, podcast, and YouTube channel with over 40,000 followers. While they support cruising, they don’t shy away from critiquing service cuts and industry transparency. Some of their recent critical stories included a negative review of Carnival Miracle and a reader poll showing 72% of cruisers believe standards have fallen under Carnival UK leadership.

    Freedom of Speech in the Cruise Industry

    The reversal of the ban is seen as a significant step for freedom of speech within the cruise sector. It highlights the importance of open dialogue and constructive criticism. This decision may set a precedent for how cruise lines handle media relations in the future.

    In conclusion, the lifting of the ban is a win for both Sail Away Magazine and the cruise community. It underscores the value of honest reviews and the role they play in shaping the industry. Cruise holidaygoers in the UK can look forward to more insightful content from Dan and Jay as they continue to explore the world of cruising.

  • Icon of the Seas Waterslide Accident: Guest Injured Mid-Ride

    Icon of the Seas Waterslide Accident: Guest Injured Mid-Ride

    A Thrilling Ride Turns Alarming on Icon of the Seas

    On the evening of 7th August 2025, a thrilling adventure aboard the Icon of the Seas took an unexpected turn. A clear panel on the Frightening Bolt waterslide shattered mid-ride, injuring a passenger and causing a cascade of water onto the deck below. This incident occurred in Thrill Island’s Category 6 Waterpark, the largest waterpark at sea, known for its record-breaking slides.

    Unexpected Mid-Ride Malfunction

    The Frightening Bolt is famous for its 46-foot drop, dramatic trapdoor launch, and full 360° loop. However, during this ride, an unidentified male passenger suffered injuries when the acrylic section of the slide broke. Water gushed through the opening, soaking guests on the deck and creating slippery conditions. Fortunately, no other injuries were reported.

    Royal Caribbean’s Response

    Royal Caribbean quickly responded to the incident. They provided medical care to the injured guest and closed the waterslide for the remainder of the cruise. The surrounding area on Deck 15 was also temporarily closed as a safety measure. The cruise line is conducting a thorough investigation to ensure the slide’s safety before reopening.

    Icon’s Itinerary Continues

    Despite the incident, the Icon of the Seas continued its 7-night Eastern Caribbean itinerary. The cruise, which departed from PortMiami on 2nd August, included stops at St. Maarten, St. Thomas, and Royal Caribbean’s private island, Perfect Day at CocoCay. It remains uncertain if the slide will be operational for the next cruise departing on 9th August.

    Slide Incidents: Rare but Not Unheard Of

    While this malfunction was alarming, such incidents on cruise ships are rare. Cruise lines adhere to strict safety regulations, and onboard attractions undergo regular inspections. The Icon of the Seas, launched in early 2024, is one of Royal Caribbean’s newest ships, boasting high-tech amenities. This incident, however, has raised concerns about potential manufacturing or installation issues.

    Future Precautions

    Royal Caribbean has assured guests that the Frightening Bolt will remain closed until experts confirm its safety. Meanwhile, the sister ship, Star of the Seas, is set to launch next week, featuring the same slide. There is no word yet on whether this incident will affect the slide on the new ship.

    Recent Similar Incidents

    This is not the first structural issue involving glass on a Royal Caribbean ship this summer. On 8th June 2025, a glass panel at Symphony of the Seas’ Coastal Kitchen shattered. These incidents highlight the importance of ongoing safety checks and maintenance to ensure passenger safety on cruise holidays.

  • Celebrity Millennium Delayed in Yokohama by Sunken Ship Fireworks

    Celebrity Millennium Delayed in Yokohama by Sunken Ship Fireworks

    Unexpected Delay for Celebrity Millennium in Yokohama

    Cruise enthusiasts aboard the Celebrity Millennium experienced an unforeseen delay in Yokohama, Japan, on Wednesday, 6th August 2025. A sunken vessel in the harbour necessitated underwater inspections to guarantee safe passage. This delay affected both disembarking guests and those set to embark later that day.

    Impact on Passengers

    The Celebrity Millennium, a 91,000-gross-ton cruise ship, was wrapping up a 12-night “Best of Japan” voyage. With a capacity of 2,138 passengers per trip, over 4,200 travellers were potentially impacted by this disruption. The extent depended on how full each sailing was.

    Three-Hour Delay Due to Submerged Obstruction

    Satellite data and passenger reports indicated the ship slowed significantly as it neared Yokohama. Port authorities required underwater checks to ensure debris from the sunken vessel wouldn’t hinder the ship’s arrival. Although Celebrity Cruises hasn’t officially confirmed the cause, it’s believed to be linked to a fire incident on 4th August. Two fireworks barges caught fire in the harbour, possibly leaving debris that needed inspection.

    Communication and Adjustments Onboard

    During the delay, crew members kept passengers informed and organised extra activities to ease the wait. Reports suggest the delay lasted about 3 to 4 hours. The Celebrity Millennium eventually arrived safely, without any technical issues. For those waiting to embark, the cruise line sent email updates advising them to delay their arrival at the terminal. This helped avoid overcrowding and ensured a smooth boarding process.

    Adjusted Arrival Windows

    To accommodate the revised schedule, Celebrity Cruises issued new arrival times for embarking guests. For example, those initially scheduled for 11 am were asked to arrive at 2 pm. The 1 pm group was shifted to 4 pm, and the final group (2–3 pm) was advised to arrive by 5 pm. The cruise line emphasised that all guests should be checked in and onboard by 6:00 PM, with the ship setting sail at 7:00 PM. This efficient boarding process allowed the ship to depart on time for its next 12-night cruise, visiting ports like Shimizu, Osaka, and Hiroshima, and a stop in Busan, South Korea.

    No Damage to Ship

    It’s crucial to highlight that Celebrity Cruises was not at fault for the incident. The Celebrity Millennium did not sustain any damage during the delay. There were no technical issues with the ship itself. The delay was purely a safety measure to ensure the harbour was clear for safe navigation.

  • Royal Caribbean Ends Beverage Package Loophole for Cruise Travellers

    Royal Caribbean Ends Beverage Package Loophole for Cruise Travellers

    Royal Caribbean’s New Beverage Package Policy: What You Need to Know

    As of 1st August 2025, Royal Caribbean has put an end to a popular money-saving loophole. The cruise line has officially removed all personalised exceptions to its beverage package policy. Previously, if one guest in a stateroom purchased the Deluxe Beverage Package, others could request an exemption. This allowed them to opt for a cheaper Refreshment or Soda Package instead. However, this unofficial flexibility is no longer available.

    Why the Change?

    The primary reason for this policy shift is the abuse of package sharing. Royal Caribbean noted an increase in exemption requests and package sharing. This led to the decision to enforce the rule that all adults in a stateroom must purchase the Deluxe Beverage Package if one does. The cruise line aims to maintain fairness and consistency with this change.

    Impact on Cruise Holidaygoers

    This update will likely increase costs for many couples or groups. Previously, substituting a Refreshment Package for a second Deluxe Package could save a couple up to $490 on a 7-night cruise. Now, all adults must either purchase the Deluxe Package or go without. This change may affect budgeting for your cruise holiday.

    How to Save on Drinks Aboard

    Despite the new policy, there are still ways to manage drink expenses on your cruise. Here are some tips to help you save:

    Consider A La Carte Options

    For those who drink lightly or moderately, paying per drink might be more economical than buying a package. Use my drinks package calculator to see if a package or a la carte is more cost-effective for you.

    Book Early or During Sales

    Royal Caribbean often offers pre-cruise discounts on drink packages. These discounts can be as high as 50%, though typically range from 35-40%. Booking online before your cruise often results in better prices than purchasing onboard.

    Look for “Drink of the Day” Specials

    Many Royal Caribbean ships offer daily discounted cocktails or drinks. These deals are usually advertised at bars around the ship, so keep an eye out for them.

    Enjoy Complimentary Beverages

    Remember, there are plenty of free drink options available. Iced tea, lemonade, fruit-flavoured water, morning juices, regular coffee, hot tea, and hot cocoa are all complimentary. These are available at most drink stations throughout the ship.

    By planning ahead and taking advantage of these tips, you can still enjoy your cruise without breaking the bank on beverages.

  • Celebrity Ascent Shortens Santorini Stop Due to Port Congestion

    Celebrity Ascent Shortens Santorini Stop Due to Port Congestion

    Changes to Celebrity Ascent’s Santorini Stop

    Cruise enthusiasts aboard the Celebrity Ascent have been informed of a schedule change. The ship’s final stop in Santorini, Greece, will be three hours shorter than planned. This adjustment is due to the local port’s efforts to manage a busy day of cruise traffic.

    Updated Departure Time

    The Celebrity Ascent is on a 7-night Mediterranean cruise from Barcelona to Athens. Santorini was set as the final stop on Friday, 8th August 2025. Passengers will still enjoy the iconic Greek island, but the all-aboard time is now 5 pm, not the originally scheduled 8 pm.

    Reason for the Change

    A notice to guests explained the reason: “Due to increased traffic conditions at the port in Santorini, Greece, local authorities have requested an adjustment to our departure schedule.” The cruise line emphasised that this decision was beyond their control. However, they assured passengers that their experience remains a top priority.

    Busy Day in Santorini

    The change comes during the peak Mediterranean cruise season. Santorini’s tender port is operating near capacity on the same day. Alongside Celebrity Ascent, three other ships – Norwegian Viva, Voyager of the Seas, and Star Flyer – are also visiting on 8th August.

    Why Celebrity Ascent?

    Voyager of the Seas is prioritised as it stays overnight at the port. However, it’s unclear why Celebrity Ascent departs earlier than the NCL or Star Clippers vessels. As a tender-only destination, getting passengers on and off the ship requires time and coordination. Safety regulations and navigational logistics often necessitate staggered arrivals and departures.

    Shore Excursions Adjusted

    Celebrity Cruises has confirmed that all shore excursions booked through them will be adjusted to the new departure time. If a tour cannot be modified, it will be refunded in full to the guest’s onboard account. Despite the shortened visit, passengers must still pay the full Greek port tax of €20 per person for summer calls.

    Tender Port Safety Reminder

    Celebrity Cruises used this opportunity to remind guests about safety when using tender boats. Santorini is a tender port, meaning cruise ships cannot dock directly at a pier. Instead, the vessel anchors offshore, and passengers are transported to and from the island by smaller boats.