Carnival Corporation is currently facing propulsion challenges with two of its prominent ships, Carnival Horizon and Cunard’s Queen Mary 2. These mechanical issues have led to itinerary changes, operational delays, and guest compensation. Let’s delve into the details of these disruptions and how they affect UK cruise holidaygoers.
Carnival Horizon: Delays and Speed Restrictions
Carnival Horizon encountered propulsion issues during an 8-night Southern Caribbean cruise. The ship was scheduled to return to PortMiami on 16th November but was delayed by over eight hours. This unexpected delay caused significant inconvenience for passengers, many of whom missed flights and pre-booked transfers. Some guests had to arrange last-minute hotel stays or pay rebooking fees.
In response, Carnival Cruise Line’s president, Christine Duffy, issued an apology, acknowledging the disruption. The company is offering up to US$200 per person to cover non-refundable air costs or change fees, provided guests submit receipts. However, the compensation offer came later than many passengers anticipated, adding to their frustration.
Ongoing Itinerary Adjustments
Despite the propulsion issues, Carnival Horizon set sail again the same evening. However, the ship remains under speed restrictions, leading to further itinerary changes. The ship has already cancelled its visit to Grand Cayman and experienced a delayed arrival in Cozumel on 18th November. It maintained its call to Ocho Rios, Jamaica, on 20th November.
Guests were informed of these changes shortly after boarding and received US$100 per stateroom in onboard credit. The ship is currently cruising at 16–17 knots, which is below its normal speed. Engineers and technicians boarded in Miami, but full repairs may require dockside work. There is no confirmation yet on whether the next 8-night Southern Caribbean sailing, departing on 22nd November, will be affected. Given the distances to Aruba, Bonaire, and Curacao, further delays or itinerary changes are possible.
Queen Mary 2: Propulsion Pod Issues
While Carnival Horizon deals with reduced speed in the Caribbean, Cunard’s Queen Mary 2 is facing its own propulsion challenges in Europe. During a Northern Lights cruise, the ship experienced a technical defect in a propulsion pod. This issue forced an unplanned diversion to Bremerhaven, Germany, instead of continuing to Hamburg as scheduled.
Impact on UK Cruise Holidaygoers
These propulsion issues highlight the importance of flexibility when planning cruise holidays. UK travellers should be prepared for potential itinerary changes and delays. It’s advisable to have contingency plans for post-cruise travel arrangements. Additionally, staying informed about the latest updates from cruise lines can help manage expectations and reduce stress.
For those considering a cruise, it’s worth exploring the latest Carnival cruise offers. Despite the current challenges, cruising remains a popular and enjoyable holiday option for many UK travellers.
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