Category: Cruise News

  • Carnival President Addresses Backlash on New Cruise Rewards Program

    Carnival President Addresses Backlash on New Cruise Rewards Program

    As Carnival Cruise Line navigates the choppy waters of its revamped loyalty program, President Christine Duffy is stepping up to address the concerns of loyal cruisers. The changes, announced in June 2025, will take effect on 1st June 2026. This shift from a cruise-day-based model to a spending-based system has sparked a wave of reactions among long-time cruise enthusiasts.

    Understanding the Changes

    The new Carnival Rewards program introduces a fresh approach. Points will now be earned based on money spent on cruise fares, onboard extras like spa treatments, specialty dining, drinks, and casino play. Purchases made with the Carnival Rewards Mastercard will also contribute to point accumulation. Additionally, Stars will determine a guest’s loyalty tier, based on spending activity within a rolling two-year window. This marks a significant departure from the previous system, which focused on days sailed.

    Why the Change?

    Christine Duffy, speaking from Carnival Vista on 14th July, acknowledged the frustration among guests. However, she defended the decision as crucial for the cruise line’s future. The exponential growth of Carnival’s guest base, which will have reached 110 million by the end of 2025, necessitates a scalable loyalty system. With new ships on the horizon, the company aims to reward guests based on actual engagement rather than lifetime status.

    Impact on Current Members

    For those concerned about their current VIFP tiers, Carnival has promised that all existing tiers will remain in place until 31st May 2028. Diamond members will enjoy an extended grace period until 31st May 2032. This provides a buffer for guests to adjust to the new system without losing their hard-earned status.

    Cardholders and Milestone Rewards

    Duffy also addressed the implications for Carnival Rewards Mastercard holders. Points accrued under the existing program will seamlessly transition into the new system. While discussions are ongoing to include Canada and Australia, regulatory differences may require unique program variants for these markets. Guests nearing milestone rewards under the current program can still redeem these benefits for up to five years after the new program launches.

    Looking Ahead

    As Carnival Cruise Line charts a new course with its loyalty program, transparency remains a priority. A new Milestone program is in development, though details are yet to be revealed. Duffy reassures guests that the intention is not to strip away status but to create a fair and engaging system for all. As the cruise industry evolves, Carnival is committed to rewarding its guests in meaningful ways.

  • Cruise Ships Resume Visits to Island Nation Post-Earthquake Recovery

    Cruise Ships Resume Visits to Island Nation Post-Earthquake Recovery

    Cruise enthusiasts in the UK have something exciting to look forward to. Vanuatu is welcoming back cruise ships, just eight months after a devastating earthquake. This marks a significant step in the island nation’s recovery.

    Carnival Adventure Leads the Way

    Carnival Cruise Line’s Carnival Adventure will be the first to make regular visits to Port Vila. The ship is set to arrive on 8th August 2025. This 10-night “Vanuatu & New Caledonia” cruise departs from Sydney. It includes stops at Mystery Island, Lifou, and Noumea.

    The Carnival Adventure can host up to 2,600 guests. It will continue its visits to Port Vila until September 2025. After a brief pause, it will return in summer 2026. This consistent schedule is a positive sign for the region’s tourism sector.

    Oceania Cruises’ Initial Visits

    Earlier this year, Oceania Cruises made one-off visits to Port Vila. Oceania Insignia arrived on 4th June, followed by Oceania Regatta on 7th July. However, Carnival’s return marks the first regular cruise schedule since the earthquake.

    The earthquake, which struck on 16th December 2024, was a 7.3-magnitude disaster. It caused significant damage, leading many cruise lines to halt visits. In response, Carnival Cruise Line donated $60,000 to support local paramedic services.

    Broader Recovery Efforts

    Carnival’s return is part of a larger recovery plan for Vanuatu’s cruise tourism. Sister ship Carnival Encounter, based in Brisbane, will also visit Port Vila in 2025. Both ships were previously part of P&O Australia before joining Carnival Cruise Line.

    Royal Caribbean is also planning its return. Anthem of the Seas, based in Sydney, and Voyager of the Seas, based in Brisbane, are expected to visit Port Vila soon. This influx of cruise ships is a promising sign for the local economy.

    Local Preparations in Full Swing

    The Vanuatu Tourism Office is working hard to prepare for the return of cruise tourism. They are collaborating with the Port Vila City Council and other government bodies. A community meeting is scheduled for 23rd July 2025. This meeting will discuss temporary wharf facilities and the upcoming cruise schedule.

    Port Vila operates as a tender port, so logistical updates are crucial. Officials aim to ensure guests are accommodated safely and comfortably. Rachel Koran, a marketing officer at the Vanuatu Tourism Office, emphasised the importance of these preparations.

    Welcoming Carnival Adventure

    A VIP ceremony is planned to welcome Carnival Adventure on 8th August. Local leaders will attend to officially mark this milestone. Ahead of the arrival, a Port Vila Clean-Up Campaign is underway. The goal is to beautify tourist areas and encourage local businesses to decorate their storefronts.

    This return of cruise tourism is a beacon of hope for Vanuatu. It promises economic benefits and a brighter future for the island nation. UK holidaygoers can look forward to exploring this beautiful destination once again.

  • Seabourn Updates Loyalty Scheme: Key Changes for UK Cruisers

    Seabourn Updates Loyalty Scheme: Key Changes for UK Cruisers

    Seabourn, the luxury cruise line, has unveiled a revamped loyalty program. This update promises to enhance the cruising experience for its guests. Unlike the recent changes by Carnival Cruise Line, Seabourn’s announcement has been met with enthusiasm.

    Streamlined Tiers and Faster Rewards

    The redesigned Seabourn Club loyalty program introduces a point-based system. This replaces the old “Club Days” method. The new “Club Points” system is more flexible and easier to understand. It allows guests to earn rewards more quickly.

    Tier thresholds have been lowered. Silver status now requires just 15 Club Points, down from 20 Club Days. Gold status drops to 50 from 75, and Platinum shifts to 100 from 140. Diamond and Diamond Elite statuses also see reductions, making it easier for guests to climb the loyalty ladder.

    Exciting Perks for Loyal Cruisers

    Seabourn is enhancing its perks alongside the new point system. Silver members and above will enjoy stream-level WiFi. Gold and Platinum members receive complimentary unlimited laundry, though pressing is not included. Diamond members get a one-time 100 Club Day bonus, while Diamond Elite members receive 150 Club Days.

    Despite the shift to Club Points, “Club Days” will still count towards complimentary cruise awards. Guests can earn a 7-day free cruise at 350 Club Days and a 14-day cruise at 460 Club Days. Additional 7-day awards are available every 110 Club Days thereafter.

    Important Deadline for Seabourn Guests

    To benefit from the new program, guests must opt in by 20th October 2025. Failing to do so will result in the loss of all previously earned progress. This deadline is crucial for those who wish to preserve their loyalty status and perks.

    Conclusion: A Positive Change for Seabourn Cruisers

    Seabourn’s loyalty program update is a welcome change for many. It simplifies the process and offers better rewards. The new system is designed to make cruising with Seabourn even more rewarding. For UK cruise holidaygoers, this is an exciting development in the world of luxury travel.

  • Princess Cruise Fire Hoax: Beware of Fake News Spreading

    Princess Cruise Fire Hoax: Beware of Fake News Spreading

    In today’s digital world, the rapid spread of misinformation is a growing concern, especially in the cruise industry. AI-generated headlines can mislead the public with sensationalised stories. A recent example involved the Island Princess cruise ship, where false reports of chaos and disaster circulated widely.

    What Really Happened on the Island Princess

    On 15th July, a minor fire occurred in the galley of the Island Princess while it was heading to Halifax, Nova Scotia. The crew swiftly managed the situation, extinguishing the fire with minimal fuss. Contrary to exaggerated reports, there was no need for a full-scale evacuation.

    Some passengers might have been asked to go to their muster stations, but it was not a ship-wide alert. Importantly, no one was injured, and the ship continued its journey, arriving safely in Halifax two days later. This is the reality.

    However, within hours, AI-generated articles flooded social media with false claims of an “explosion” and passengers in “fear for their lives.” Fake images depicted firefighters rushing to a blazing ship, which was far from the truth. The most viral article even bizarrely referred to the captain as “the dude.”

    Why Fake Cruise News Spreads

    These exaggerated stories often originate from websites or social media accounts prioritising clicks over credibility. AI tools can produce numerous dramatic articles quickly, and some exploit real events by adding false details to incite fear and attract traffic. This trend is concerning.

    Fake cruise news can erode public trust in cruise safety. It spreads unnecessary panic among travellers and their families. Moreover, it diverts attention from the real heroes: the trained crews who ensure passenger safety daily.

    It’s not just news stories. Fake cruise videos are also rampant on social media, fooling many unsuspecting viewers.

    How to Spot Fake or AI-Generated Cruise Stories

    To avoid falling for fake news, always check the source. Is the article from a reputable cruise news outlet, travel blog, or mainstream publication? Or is it from an unfamiliar site?

    Look for over-the-top language. Phrases like “passengers feared for their lives,” “explosion,” or “total chaos” are red flags, especially if official reports contradict them.

    Cross-reference facts before sharing a story. Check if other credible sources report the same details. By staying vigilant, you can help stop the spread of misinformation in the cruise industry.

  • Norwegian Star Returns to Port After Engine Trouble

    Norwegian Star Returns to Port After Engine Trouble

    The Norwegian Star’s recent cruise to Iceland began with unexpected drama. Shortly after leaving New York City, the ship experienced a power loss. Quick-thinking crew members and tug boats resolved the issue swiftly, ensuring no delay to the planned itinerary.

    Technical Glitch in the Hudson River

    The cruise ship, weighing 91,740 gross tons, set sail from Manhattan Cruise Terminal at 4 pm EST on 12th July 2025. Onboard were 2,348 passengers, eager for a 14-night Transatlantic adventure. However, a technical propulsion failure soon left the ship adrift in the Hudson River, without air conditioning, running water, or thrust.

    Swift Resolution and Return to Port

    Tug boats were dispatched immediately to guide the ship back to Pier 88. The crew quickly identified and repaired the issue. According to an NCL statement, the ship departed New York City on schedule, but returned to port with tugboat assistance due to the propulsion problem. By 12:30 am on 13th July, the vessel resumed its journey, maintaining its schedule, including the first stop in Halifax, Nova Scotia, on 14th July.

    Norwegian Star’s Propulsion Challenges

    The exact cause of the recent failure remains undisclosed. However, Norwegian Star has a history of propulsion issues, dating back to 2003. These problems have recurred in subsequent years, often linked to the ship’s Azipod propulsion system. It’s unclear if Azipod was involved in this latest incident. Despite the initial hiccup, cruise tracking data shows the ship is now sailing smoothly and on schedule.

    Itinerary Highlights

    The Norwegian Star’s itinerary includes stops in Halifax and Sydney, Nova Scotia; Prince Edward Island; Nuuk and Paamiut, Greenland; and Isafjordur, Akureyri, and Grundarfjordur, Iceland. The voyage concludes in Reykjavik on 26th July 2025.

    Power Outages: A Growing Concern?

    This summer has seen several cruise ships experiencing power issues. In June, MSC Orchestra faced an outage due to a small fire, while Celebrity Infinity was stranded in Kusadasi, Turkey, for days. These incidents have heightened passenger concerns, especially with the popularity of cruise-themed documentaries like Netflix’s “Trainwreck.”

    Expert Assurance on Cruise Safety

    Despite these concerns, experts assure that serious power failures are rare. Modern cruise ships are well-equipped to handle disruptions. They carry backup generators, advanced diagnostics, and trained engineers to manage emergency repairs swiftly. Multiple communication channels ensure passengers are kept informed and safe during such events.

  • Court Blocks Mayor’s Ban on Cruise Ships in UK Ports

    Court Blocks Mayor’s Ban on Cruise Ships in UK Ports

    In a recent turn of events, a French administrative court has halted the restrictions proposed by Nice’s mayor, Christian Estrosi, on large cruise ships. Estrosi had attempted to prevent the Voyager of the Seas from docking at Villefranche-sur-Mer. However, the court ruled that he had overstepped his authority.

    Legal Ruling Favors National Authority

    On 13th July 2025, the court sided with Prefect Laurent Hottiaux. It suspended Estrosi’s order from 9th July, which aimed to ban large cruise ships from Nice and limit visits to Villefranche-sur-Mer. The court clarified that only the prefect of the Alpes-Maritimes has the power to regulate ship movements.

    Proposed Restrictions and Their Impact

    Estrosi’s order sought to bar ships with over 450 passengers from docking at Nice. It also aimed to cap Villefranche-sur-Mer to 65 large ship visits annually, with no more than one per day. This would have affected five cruise calls to Nice in 2025 and 15 in 2026, out of 176 scheduled visits. Villefranche-sur-Mer would have seen disruptions to 12 calls this year and 53 in 2026, impacting over 200,000 passengers.

    Environmental Concerns vs. Legal Boundaries

    The mayor argued that these limits were crucial for environmental protection and sustainable tourism. However, the court found his actions illegal and potentially infringing on public freedoms. Estrosi responded by urging the French government to take responsibility if local authorities cannot regulate cruise visits independently.

    The Voyager of the Seas Incident

    The legal case followed a dramatic incident on 3rd July 2025. Estrosi approached the Voyager of the Seas by boat, attempting to deliver his order to the captain. The captain, adhering to maritime law, refused to accept the mayor aboard due to lack of proper authority. This confrontation was widely shared online, drawing criticism from cruise industry advocates.

    Cruise Industry’s Response

    Philomène Bouchon, Director of Strategic Communications at the Cruise Lines International Association (CLIA), highlighted that access to ships is restricted to authorised individuals. CLIA also clarified that no cruise ban was in place, and Voyager of the Seas had been properly authorised. Bouchon described the mayor’s actions as “deeply regrettable.”

    For UK cruise holidaygoers, this ruling ensures that planned itineraries to Nice and Villefranche-sur-Mer remain unaffected. The decision underscores the importance of national jurisdiction in regulating cruise ship movements, balancing local concerns with broader legal frameworks.

  • Titanic II Rumours Grow: Latest Updates for UK Cruise Enthusiasts

    Titanic II Rumours Grow: Latest Updates for UK Cruise Enthusiasts

    More than a century after the tragic voyage of the RMS Titanic, a full-scale replica is set to embark on a similar journey. Australian billionaire Clive Palmer has announced that Titanic II will set sail in 2027. The ship will depart from Southampton, retracing the original route through Cherbourg, France, to New York City.

    A Modern Take on a Historic Voyage

    The Titanic II project, first unveiled in 2012, is being revived by Palmer’s Blue Star Line. The ship promises to closely resemble the original White Star Line vessel. However, it will include essential modern safety upgrades. These enhancements will feature sufficient lifeboats and advanced navigation systems.

    Construction Plans and Timeline

    Although construction has not yet begun, Palmer claims the project is progressing. Shipbuilders have been invited to submit proposals for the vessel’s construction. According to Blue Star Line, work is expected to commence in 2026.

    An Authentic Experience with Modern Comforts

    Titanic II aims to replicate the look and feel of the 1912 vessel. However, Palmer assures that it won’t be just a floating museum. The ship will offer an immersive historical experience while meeting today’s safety and comfort standards. Guests can experience all three original class distinctions: first, second, and third class.

    Overcoming a Decade of Delays

    Initially announced in 2012, Titanic II was slated for a 2016 launch. However, the project faced numerous delays, leading to scepticism about its completion. Despite setbacks, Palmer has consistently reaffirmed his commitment to the project. If the new timeline holds, Titanic II will launch from Ocean Village in Southampton, the same port as the original RMS Titanic.

    Ensuring a Safer Journey

    Palmer is determined to avoid the tragic fate of the original Titanic. The new ship will feature state-of-the-art navigation, weather forecasting, and collision avoidance systems. These advancements will ensure a much safer journey than the original voyage.

    A Tribute to Maritime History

    If completed as planned, Titanic II could become one of the most ambitious maritime tributes ever built. It aims to blend nostalgia, history, and cruise innovation into one dramatic sailing. While no official construction contract or shipyard has been confirmed, the proposed 2027 maiden voyage is eagerly anticipated.

    Addressing Concerns

    Despite the excitement, some concerns have been raised about the project’s intentions. Critics question whether it truly honours the ship and its passengers. Palmer has stated his commitment to creating a respectful tribute, but opinions remain divided.

    In conclusion, Titanic II promises to be a unique blend of history and modernity. As the project progresses, cruise enthusiasts and maritime historians alike will be watching closely. Will Titanic II finally set sail and capture the imagination of a new generation? Only time will tell.

  • Beware of Taxi Scams at Top Mediterranean Cruise Ports

    Beware of Taxi Scams at Top Mediterranean Cruise Ports

    The Mediterranean cruise season is in full swing, and with it comes a warning for cruise holidaygoers. Some unscrupulous taxi drivers near Greece’s bustling Piraeus Port are taking advantage of unsuspecting tourists. A recent traveller shared their unfortunate experience, losing over $80 on a short taxi ride from the port to Neos Kosmos, a nearby district.

    A Short Journey Turns Sour

    After disembarking from their cruise ship, the traveller hailed a taxi for what should have been a quick 15–30 minute ride. However, the journey quickly turned into a frustrating ordeal. The driver, who spoke no English, insisted on cash payment and issued a receipt for $17.10. Initially, this seemed reasonable given Athens’ taxi rates.

    Unexpected Luggage Fees

    Athens taxis have a flag-down rate of €1.80, with a daytime rate of €0.90 per kilometre. Additional fees for cruise terminal pickups are common. However, the traveller was shocked by an unexpected luggage fee of €11 per bag. With three bags, this fee nearly tripled the ride’s cost. Despite the confusion, the driver eventually accepted card payment.

    Overcharged by More Than $60

    The traveller later discovered their card had been charged $82.14, far exceeding the agreed amount. Fortunately, they had kept their receipt and could dispute the charge. Piraeus is one of Europe’s busiest cruise ports, and while most taxi drivers are honest, some exploit tourists, especially when there’s a language barrier.

    Red Flags to Watch For

    Travellers should be vigilant for certain warning signs: refusal to use the metre, insistence on cash payments, inflated luggage fees, and lack of a proper receipt. Another cruise passenger recounted a similar experience, where a driver refused to use the metre and threw their bags out.

    Consider Rideshare Apps

    Rideshare apps like Uber, available in Athens, offer a safer alternative. They provide fixed prices upfront, handle payments through the app, and offer customer support if issues arise. This can be a more reliable option for tourists.

    Tips to Stay Protected

    To avoid falling victim to taxi scams, always confirm the driver will use the metre before starting the ride. Keep your receipt and be aware that Greek taxis must accept card payments. Use a ride-hailing app when possible and inquire about luggage fees in advance. Researching taxi rates and checking real-time information can also help you stay informed and protected.

  • 2025 Cruises: Superior Value Over Land Holidays for UK Travellers

    2025 Cruises: Superior Value Over Land Holidays for UK Travellers

    With summer just around the corner, UK families are once again pondering their holiday options. The big question is: where to go without breaking the bank? Recent findings suggest that cruising is becoming a more appealing choice, especially when compared to the rising costs of traditional all-inclusive land holidays.

    Rising Costs of Land Holidays

    TravelSupermarket’s latest analysis reveals a sharp increase in prices for week-long all-inclusive family holidays in Europe. Cyprus, for instance, has seen a 23% hike, with August prices jumping from £950 to £1,166 per person. Other popular destinations like Spain, Greece, Turkey, the UAE, and Portugal have also experienced significant price surges. The UAE tops the list with a 26% increase.

    These escalating costs are influencing holiday decisions. Many are opting for shorter stays or mid-week departures to cut expenses. Some are choosing pricier trips but for fewer nights, while others wait for last-minute deals. The message is clear: land-based all-inclusives are becoming less affordable.

    Cruising: A Cost-Effective Alternative

    In contrast, the cruise industry presents a cost-effective alternative. Despite growing interest, cruise prices in the UK have only risen by about 8% since 2024. This is significantly lower than the double-digit increases seen in many land-based options.

    Cruising offers unmatched convenience and value. Your fare usually includes accommodation, meals, entertainment, and travel between multiple destinations. For families aiming to maximise their holiday budget, this can lead to substantial savings compared to booking flights, hotels, and meals separately.

    Exploring Multiple Destinations

    One of the major perks of cruising is the variety of destinations. Instead of being confined to one resort, cruise travellers can explore a new country almost every day. This year, popular regions include the Mediterranean, Northern Europe, the Canary Islands, and the Caribbean. These areas are renowned for their breathtaking scenery and dependable weather.

    While not all cruise lines offer drinks as part of the package, there are exceptions. Marella Cruises, for example, includes drinks, while others offer flexible drinks packages. This allows guests to customise their holiday to fit their preferences and budget.

    Trends in Cruising: Longer Voyages and Smart Bookings

    There’s a noticeable trend towards longer cruises. Seven-night sailings are now the most popular, making up over half of bookings, up from 39% in 2023. There’s also growing interest in voyages lasting 10 to 16 nights. This shift reflects a change in travel preferences, with more people seeking extended adventures at sea.

    In conclusion, as land holiday prices soar, cruising emerges as a compelling option for UK holidaygoers. With its blend of value, convenience, and variety, it’s no wonder more families are setting sail for their next adventure.

  • UK Pensioner Denied Cruise Boarding Over Last-Minute Detail

    UK Pensioner Denied Cruise Boarding Over Last-Minute Detail

    An eagerly anticipated cruise holiday turned into a distressing ordeal for an elderly mother and her daughter. Ruby Poole, 87, from Basingstoke, was excited to embark on her first cruise. The plan was a 7-night voyage to the stunning Norwegian Fjords aboard P&O Cruises’ Britannia, departing from Southampton on 24th May 2025. However, a booking error by Hays Travel in Basingstoke dashed their dreams.

    Booking Blunder at the Dock

    Ruby and her daughter, Wendy Tucker, arrived at the port full of excitement. They had checked in their luggage and were ready to board. But just steps from the ship, they were stopped. A staff member informed them they couldn’t board due to a lack of safety chairs. Ruby, who uses a wheelchair, was left heartbroken in the terminal.

    Policy Changes and Their Impact

    P&O Cruises updated its policies in 2024 for wheelchair and mobility scooter users. Now, guests must book appropriate cabins and register for assistance. This ensures enough safety chairs and crew are available in emergencies. Unfortunately, this policy change has led to boarding denials, including Ruby’s case.

    A Long-Awaited Journey

    Ruby has relied on a wheelchair since a stroke 11 years ago. After her husband’s passing, she felt ready to try cruising, with Wendy’s support. The Britannia cruise was meant to be a special moment for them. Instead, they faced humiliation and disappointment.

    Travel Agent Admits Mistake

    The family praised P&O Cruises staff for their handling of the situation. However, their frustration lies with Hays Travel, who admitted the error. Wendy explained, “They didn’t press the right button to say my mum was in a wheelchair.” The compensation offered was only £100, which Wendy found unacceptable.

    Compensation and Apologies

    The cruise, costing £2,400, was refunded. Wendy, a housekeeper, had taken time off work for the trip. Hays Travel acknowledged the mistake and apologised, offering a full refund and compensation. P&O Cruises also expressed sympathy for the unfortunate situation.

    Lessons for Future Cruise Travellers

    This incident highlights the importance of double-checking travel arrangements, especially for those needing assistance. Cruise holidaygoers should ensure all necessary accommodations are confirmed. This can help avoid similar heartbreak and ensure a smooth sailing experience.