Category: Cruise News

Norwegian Cruise Line’s Recent Changes Stir Controversy

Norwegian Cruise Line (NCL) has recently introduced changes that have left many loyal cruisers feeling frustrated. These changes include new restrictions on room service and alterations to the “More at Sea” beverage package. Many passengers view these updates as another instance of the cruise line “nickel-and-diming” its guests.

Room Service Restrictions Cause Confusion

Guests aboard the Norwegian Sun were the first to experience the new room service limitations. Each stateroom occupant is now restricted to ordering one hot item and one cold item per delivery. This change was quietly implemented between September and October sailings. It currently applies to the Norwegian Sun’s 16-night Hawaii to Vancouver voyage. However, it’s unclear if or when this policy will be extended to other ships.

The new rule has left many passengers puzzled. The policy does not clearly define what constitutes a “hot” or “cold” item. For example, it’s uncertain whether a pot of coffee, which serves multiple people, counts as a single item or one per guest. This ambiguity has led to confusion among cruisers.

Impact on Dining Experience

NCL’s room service already includes delivery fees. Breakfast incurs a $4.95 charge, while the all-day menu costs $9.95, plus a 20% gratuity on all paid orders. These fees remain unchanged, meaning guests are now paying the same rate for fewer options. This effectively prevents guests from enjoying a traditional three-course meal in their cabins without incurring additional delivery fees for multiple orders.

The recent introduction of a $5 fee for a second entrée in the main dining rooms has also sparked criticism. Many guests see this as an unnecessary cost-cutting measure disguised as a food waste reduction effort. While these updates might help NCL manage inventory and reduce waste, loyal guests argue that they detract from the all-inclusive appeal of cruising.

“More at Sea” Beverage Package Changes

Adding to the controversy, NCL has confirmed that, starting 1st March 2026, the “More at Sea” unlimited drink package will no longer be valid at Great Stirrup Cay, the cruise line’s private island. This change has further frustrated guests who feel that the all-inclusive nature of their cruise experience is being eroded.

In conclusion, these recent changes by Norwegian Cruise Line have left many passengers feeling disillusioned. The new room service restrictions and beverage package alterations are seen as steps away from the all-inclusive experience that many cruisers cherish. As NCL continues to implement these changes, it remains to be seen how they will impact the overall cruise experience for their loyal guests.

Cruise Passengers Get Creative with Cabin Personalisation

Cruise enthusiasts are known for their creativity in customising their cabins. Sometimes, this creativity goes a bit too far. Recently, a Royal Caribbean passenger took this to a new level by moving a rollaway bed onto her private balcony for a nap.

A Viral Moment at Sea

This unusual scene was captured in a short TikTok video. Filmed from a nearby ship at Perfect Day at CocoCay in the Bahamas, it shows the guest comfortably snoozing under a white comforter. A book rests on her lap, and a makeshift nightstand is beside her. The video quickly went viral, sparking a mix of amusement and concern.

Cruise Lines Warn: Balcony Beds Are a Safety Hazard

While some viewers found the stunt entertaining, others highlighted the safety risks. Most cruise lines have strict rules against moving furniture, especially beds, onto balconies. The primary concern is safety. Sleeping outside can increase the risk of falls or slips, especially if the ship encounters rough seas or sudden weather changes.

Keeping Exits Clear is Crucial

Another important reason for these rules is to ensure exits remain clear. A bed blocking the balcony door could become a dangerous obstacle during an emergency evacuation. Additionally, exposure to salty ocean air and moisture can damage mattresses and bedding, leading to mould or corrosion. So, while the idea of sleeping to the sound of waves is appealing, cruise lines advise against it.

Privacy Concerns: The Real Debate

Interestingly, the online debate focused more on privacy than safety. Many TikTok users criticised the person who filmed and shared the video, accusing them of invading the woman’s privacy. Comments poured in, defending the sleeper and questioning the ethics of filming someone minding their own business.

Do Cruise Passengers Have Privacy on Their Balconies?

The issue of privacy on cruise ship balconies is complex. While filming strangers is generally discouraged, balconies are a grey area. Passengers should be aware that their actions might be visible to others. However, respecting each other’s privacy remains a key aspect of cruise etiquette.

In conclusion, while personalising your cruise experience is part of the fun, it’s essential to consider safety and privacy. Enjoy your cruise, but always keep these factors in mind.

Social Media Mishap Leads to Lifetime Ban

A bride-to-be’s bachelorette cruise took an unexpected turn when she was banned for life from Carnival Cruise Line. The reason? Smuggling alcohol onboard and sharing the act on social media. Known as Maddie on TikTok (@madisonwest2000), she posted a viral video showing her sneaky method of hiding alcohol in feminine hygiene product wrappers.

Security Steps In

In the video, Maddie is seen pouring the concealed liquor into her drink while on the ship. This caught the attention of fellow TikTok users, who quickly tagged Carnival Cruise Line. It wasn’t long before ship security intervened. In a follow-up video, Maddie revealed that crew members searched her cabin and discovered more hidden alcohol in her mini fridge.

Consequences of Breaking the Rules

Maddie admitted her wrongdoing, stating that she had to change her written statement from “brought” to “smuggled.” She accepted her punishment, acknowledging her mistake. After disembarking, she received an email from Carnival informing her of a lifetime ban from their cruises.

Understanding Carnival’s Alcohol Policy

Carnival Cruise Line has a strict alcohol policy. Guests are allowed to bring only one 750-ml bottle of sealed wine or champagne per adult in their carry-on luggage. All other alcoholic beverages are strictly prohibited and will be confiscated. This policy is in place for safety, responsible service, and revenue reasons. Cruise lines need to monitor alcohol consumption to prevent dangerous behaviour and rely on bar sales for income.

Regret and Pleas for Reconsideration

After receiving her ban, Maddie expressed regret in another post. She shared that Carnival held sentimental value for her, as she met her fiancé on one of their cruises. “Me and my husband actually met on a Carnival cruise, so Carnival means a lot to us,” she pleaded. However, cruise lines rarely reverse lifetime bans once issued.

Mixed Reactions from the Public

While some viewers felt sorry for Maddie’s situation, most commenters were unsympathetic. They pointed out that Carnival’s alcohol policy is clear and that her punishment was self-inflicted. The incident serves as a reminder to cruise holidaygoers to adhere to the rules and think twice before sharing questionable content online.

Royal Caribbean’s Upcoming Legend of the Seas: A New Era in Family Cruising

Royal Caribbean is set to redefine family cruising with its upcoming ship, Legend of the Seas. This third vessel in the Icon class promises an unforgettable holiday experience. Although it won’t launch until July 2026, the cruise line has already unveiled exciting details about its entertainment, dining, and adventure offerings.

Legendary Entertainment at Sea

Prepare for a theatrical treat with a full-scale production of “Charlie and the Chocolate Factory” on board. This beloved Roald Dahl story will come to life with Royal Caribbean’s signature high-tech stage magic. The ship will also feature the renowned AquaTheater shows, combining divers, dancers, and acrobats with stunning water and projection effects.

For ice skating enthusiasts, the Legend of the Seas will boast the fleet’s largest skating arena, Absolute Zero. Guests can even enjoy open skating sessions, making it a perfect activity for all ages.

Adrenaline Meets Innovation

Thrill-seekers will find plenty to enjoy at the Category 6 waterpark. With six exhilarating slides, including free-fall drops and multi-rider raft slides, excitement is guaranteed. The Crown’s Edge ropes course will offer a breathtaking experience, suspending guests 154 feet above the ocean.

For those who prefer land-based activities, Adrenaline Peak rock climbing and the redesigned Lost Dunes mini-golf course await. Seven pools provide ample opportunity for relaxation, while younger guests can splash around at Splashaway Bay. Adults can unwind in one of the 10 whirlpools or take a serene walk through Central Park, featuring over 30,000 living plants and live evening music.

New Dining Concepts

Legend of the Seas will introduce several innovative dining venues. The Royal Railway: Legend Station offers a unique multi-course tasting journey. Inspired by the ancient Silk Routes, it features flavours from China, India, and Italy. This is the first time such a venue will appear on an Icon-class ship.

Another dining highlight is the Hollywoodland Supper Club. This glamorous venue channels 1930s elegance with jazz, cocktails, and fine dining. It promises a sophisticated dinner-and-show experience. For a more casual option, the AquaDome Market will provide a food-hall-style experience with diverse stalls and a juice and smoothie bar.

Classic Royal Caribbean favourites like Chops Grille, Izumi, and Hooked will also be available, ensuring a wide range of dining options for every palate.

In summary, the Legend of the Seas is set to offer an unparalleled cruise experience. With its blend of entertainment, adventure, and dining, it promises to be a legendary holiday for UK cruise enthusiasts.

P&O Cruises’ Exciting New Family-Friendly Options

P&O Cruises is set to make waves with a major change. From December 2026, their two adult-only ships, Arcadia and Aurora, will welcome guests of all ages on select sailings. This shift allows families to enjoy these smaller, traditional vessels for the first time.

More Cruise Choice for Families

Families can look forward to 20 new cruises between December 2026 and September 2027. Aurora will host 12 of these, while Arcadia will offer 8. Additional holidays for winter 2027–28 will be available from 14th October 2025. Bookings open on 7th October 2025, with Aurora’s first family-friendly voyage departing on 11th December 2026, followed by Arcadia on 21st December 2026.

This change will increase family cruise options from Southampton by 23% during the 2027 summer holidays. It provides a fantastic opportunity for multi-generational groups to travel together.

Facilities and Activities for All Ages

Both ships will cater to younger guests with special menus and facilities. Expect children’s dining options, baby-changing areas, and bottle-warming stations. Entertainment and activities will suit all ages, while maintaining the quieter, refined atmosphere that Arcadia and Aurora are known for.

Paul Ludlow, president of Carnival UK and P&O Cruises, explained that this decision was driven by guest demand and evolving travel trends. Multi-generational travel is on the rise, with over 30% of families cruising with at least two generations onboard. Nearly a third travel with three to five generations.

Family-Friendly Itineraries

Aurora’s new all-ages cruises include a 14-night Christmas voyage to Scandinavia departing 15th December 2026. There are also short European breaks and summer itineraries to Spain, Portugal, and the Western Mediterranean. Arcadia offers a 16-night Christmas voyage to the Canary Islands, a 14-night Northern Europe itinerary in May 2027, and a 24-night Eastern Mediterranean cruise in August 2027. Notably, Arcadia’s Norway and Iceland itinerary on 20th July 2027 will only be available to children aged 12 months and older.

Mixed Reactions from Loyal P&O Fans

The announcement has sparked mixed reactions among P&O Cruises’ loyal guests. Some long-time fans of the adult-only experience are unsure about the change. However, the new family-friendly options offer exciting possibilities for those looking to travel with loved ones of all ages.

CroisiEurope’s Paddlewheel Cruises on the Seine: A New Era in River Cruising

CroisiEurope, Europe’s largest river cruise operator, is set to make waves in 2026. They are launching the first-ever paddlewheel cruises on the River Seine. This exciting venture will feature two new itineraries aboard the elegant MS R.E. Waydelich L.J.

Discover the Seine with Two New Itineraries

The first itinerary, “Little Gems of the Seine,” offers a five-night roundtrip from Paris. It includes stops at Melun, Saint-Mammes, Corbeil-Essonnes, and La Roche-Guyon. Guests will explore the Château de Fontainebleau, Île de la Cité, and Monet’s gardens in Giverny. La Roche-Guyon, one of France’s most beautiful villages, is also on the list. Prices start at £1,694 per person, covering meals, drinks, WiFi, port fees, and insurance. Departures are available from March to November 2026.

The second itinerary, “The History of France: From Paris to Normandy,” is a seven-night journey. This cruise combines history, art, and natural beauty. It visits Melun, Mantes-La-Jolie, Caudebec-en-Caux, Rouen, and La Roche-Guyon. Excursions include Versailles, Fontainebleau, Monet’s gardens, and the MuseoSeine. Fares begin at £2,398 per person, with all-inclusive amenities. Sailings are scheduled from April to September 2026.

Experience Modern Paddlewheel Comfort

The MS R.E. Waydelich L.J. is a modern paddlewheel ship designed for the Seine’s shallow waters. It accommodates 81 guests in 42 cabins. Onboard, you’ll find a restaurant, a lounge bar with a dancefloor, and a spacious sun deck. This vessel offers a relaxed, boutique cruising experience in true CroisiEurope style.

CroisiEurope’s paddlewheel design is already a success on other European rivers. It combines old-world charm with modern technology. This innovative approach ensures smooth navigation and a nostalgic experience.

About CroisiEurope

Founded in 1976, CroisiEurope is a family-owned company based in Strasbourg, France. It is renowned as Europe’s leading river cruise line. The brand operates over 50 ships, including river vessels, canal barges, and coastal cruisers. Their cruises span Europe and beyond, from the Rhine and Danube to the Mekong and Africa’s Chobe River. CroisiEurope is celebrated for its French heritage and hospitality, with cuisine inspired by French traditions.

Embark on a unique journey with CroisiEurope’s paddlewheel cruises on the Seine. Experience the perfect blend of history, culture, and modern comfort. Book your adventure today and explore the heart of France like never before.

Victoria Cruises Line: A Cautionary Tale for Cruise Enthusiasts

Victoria Cruises Line (VCL) once promised an unparalleled experience: the world’s first “affordable residential cruise.” However, this dream has turned into a nightmare for many. Years of delays, broken promises, and unreturned deposits have left hopeful travellers disillusioned.

Unfulfilled Promises and Financial Strain

VCL advertised a three-year journey across 115 countries. Cabins were priced from US$3,840 (£2,858) per month. Travellers were enticed by the idea of a permanent “home at sea.” Yet, three years on, the cruise has never set sail. Shockingly, VCL does not even own or lease the ship it promoted.

Personal Stories of Disappointment

Dennis and Taryna Wawn from Perth, Australia, were among those captivated by VCL’s Facebook adverts. They envisioned a retirement at sea and paid US$10,000 (£7,450) in deposits. The cruise, initially set for May 2023, was postponed due to “low occupancy.” More delays followed, and the ship remains docked. Some customers sold homes or moved into retirement communities, waiting for a voyage that never began. One woman even made the heart-wrenching decision to put down her sick dog, expecting to be away for years.

VCL’s Response

VCL admits it hasn’t leased a ship, citing the need for 80% occupancy first. Despite ongoing advertising, the company refuses refunds, blaming “administrative issues” and incomplete paperwork. In a statement, VCL insisted they are not a phantom company, claiming they respond to every email. They acknowledged 132 cancellations and numerous refund requests but argue none are justified.

Legal Battles and Investigations

Some passengers have taken legal action against VCL, but enforcement is challenging. The company frequently shifts its registration between Hungary and Italy. In the US, a complaint revealed VCL hadn’t booked a departure berth, and the crew shown on its website were never hired. Consequently, VCL’s US representative is now barred from promoting similar services. Despite these issues, VCL continues its glossy marketing on Facebook and Instagram, using stock images of passengers and crew.

A Dream Dashed

The cruise was last scheduled to depart on 26 July 2025, but it never happened. While new “residents” are still being enticed by discounts and cashback offers, many original customers have lost hope. Consumer advocate Adam Glezer summed it up: “People were sold a dream – it has turned into a nightmare.”

For UK cruise holidaygoers, this serves as a stark reminder. Always research thoroughly before committing to long-term travel plans. The allure of a life at sea is tempting, but due diligence is crucial to avoid disappointment.

Royal Caribbean is set to revolutionise the cruise experience with its latest onboard innovation. As Legend of the Seas prepares for its debut next summer, it promises an entertainment upgrade that will captivate casino enthusiasts. This new feature is unlike anything seen in the fleet before.

A First for Royal Caribbean: Two-Deck Casino

The standout attraction is a two-level casino, the largest ever constructed by Royal Caribbean. This design marks a departure from the single-deck casinos on Icon of the Seas and Star of the Seas. The cruise line has hinted at this exciting development in communications with casino loyalty members, describing it as a significant advancement in onboard gaming. For players, this expansion offers a vibrant atmosphere reminiscent of land-based casinos.

What to Expect Inside

Visuals reveal a dynamic casino spread over two floors. The lower deck features a central bar, surrounded by table games and slot machines. The upper deck continues the excitement with rows of slots and a stylish sports bar for catching the big game between spins. A wide staircase connects the levels, with lifts ensuring accessibility for all. The design prioritises flow and openness, creating a spacious feel unlike the compact gaming rooms on most ships.

Location and Layout on Legend of the Seas

While official deck plans are yet to be updated, the casino is expected to span Decks 3 and 4. Early layouts suggest a large unused area on Deck 3, ideal for this concept. The expansion could introduce features like high-limit areas or dedicated non-smoking sections. With two stories of gaming, the venue is set to become a marquee attraction, echoing the glamour of land-based casinos.

Why Casinos Are Growing on Cruise Ships

Casinos have long been a staple of the cruise experience, but Royal Caribbean is now placing greater emphasis on them. The line has replaced underused venues, such as Jazz on 4, with non-smoking casinos on its Oasis Class ships. The reason is clear: guests love to play, and the revenue boost is undeniable. Larger casinos offer more gaming options, proving to be a winning formula for both the cruise line and passengers who enjoy a flutter.

Another Big Reveal: Hollywoodland Supper Club

The two-story casino isn’t the only exciting addition. Royal Caribbean has also trademarked the Hollywoodland Supper Club, confirming the name of the ship’s themed dining-and-entertainment venue. This new venue joins the brand’s growing lineup of supper clubs, following the New York-inspired version on Icon of the Seas and the Chicago-style venue on Star of the Seas. Hollywoodland will celebrate the Golden Age of Hollywood, from the 1920s to the early 1960s, with live music, themed cocktails, and classic style.

Royal Caribbean’s Legend of the Seas is set to offer an unparalleled cruise experience. With its innovative two-deck casino and the glamorous Hollywoodland Supper Club, it promises to be a hit among UK cruise holidaygoers.

Hollywood Glamour Meets the High Seas

Princess Cruises has unveiled an exciting new chapter in its storied history. Matthew McConaughey and his wife, Camila Alves McConaughey, are set to become the godparents of the brand-new Star Princess. This tradition, which has seen icons like Princess Diana and Audrey Hepburn, continues with the Hollywood couple. The official christening will take place in Fort Lauderdale on 6 November 2025, marking the start of the ship’s Caribbean adventures.

Why the McConaugheys?

The McConaugheys bring more than just star power to this role. They are the co-founders of Pantalones Organic Tequila, a brand already popular across Princess Cruises’ fleet. Their tequila is a key ingredient in the 24K Gold Margarita, part of the Love Line Premium Liquors collection. According to Princess Cruises President Gus Antorcha, the couple’s energy and warmth perfectly align with the spirit of the new ship. Their passion and charisma make them ideal godparents for the Star Princess.

About Star Princess

The Star Princess is a marvel of modern cruising. Weighing in at 177,800 tonnes, she can accommodate over 4,300 guests. She is the sister ship to the recently launched Sun Princess. Her debut will be in Barcelona on 4 October 2025, before she sails across the Atlantic for her Caribbean season. The ship boasts several standout features, including The Sanctuary Collection, a luxurious private zone with an exclusive restaurant and adults-only pool deck. The Dome offers a futuristic space for relaxation and entertainment, while The Princess Arena is the most advanced theatre in the fleet. The Piazza, a stunning glass-fronted atrium, serves as the ship’s vibrant heart.

Where She’ll Sail

Following her christening, the Star Princess will embark on Caribbean cruises from Fort Lauderdale starting 7 November 2025. She will later navigate the Panama Canal to begin her inaugural Alaska season in summer 2026. Voyages are available for booking through 2027. Princess Cruises describes the new Sphere Class ships as their most innovative yet, blending large-ship amenities with a personalised, yacht-style experience. With the McConaugheys as godparents, the Star Princess is poised for a memorable debut.

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Cruise Line Schedule Changes: What UK Holidaygoers Need to Know

Cruise lines frequently adjust their itineraries, even years after initial announcements. Overcrowded ports, emerging opportunities, and shifting demand often prompt these changes. Recently, Norwegian Cruise Line has made significant schedule adjustments affecting several ships in late 2026 and early 2027.

Norwegian Cruise Line’s Major Adjustments

Norwegian Cruise Line is making big changes, impacting four ships: Norwegian Gem, Norwegian Dawn, Norwegian Getaway, and Norwegian Joy. Some vessels will switch homeports, while others will see select departures removed from the calendar. These changes will affect thousands of passengers’ travel plans.

Norwegian Gem and Dawn Swap Homeports

Norwegian Gem and Norwegian Dawn are swapping their homeports. Originally, Norwegian Gem was set to sail from Jacksonville starting November 2026, while Norwegian Dawn was to operate from Tampa. Now, these roles have been reversed. This swap results in a slight capacity reduction for Jacksonville, as Norwegian Dawn is smaller and accommodates around 50 fewer guests at double occupancy. Consequently, all cruises for both ships during the transition period have been cancelled. This means no Norwegian Dawn sailings from 1 November 2026 to 28 March 2027, and no Norwegian Gem cruises from 1 November 2026 to 4 April 2027. New itineraries will be announced soon.

Short Sailings Cancelled for Getaway and Joy

While Norwegian Gem and Dawn are changing homeports, Norwegian Getaway and Norwegian Joy will remain in Florida. However, both ships will lose several short sailings towards the end of 2026. Norwegian Getaway’s cancelled departures include 16, 20, and 25 November, as well as 14 and 18 December. For Norwegian Joy, the 18, 21, 24, and 28 December sailings have been cut. Norwegian Cruise Line cites “port availability” as the reason, which can be particularly restrictive for shorter itineraries. In place of these cancelled trips, longer, more destination-focused cruises are being planned and should be available for booking soon.

Options for Affected Passengers

Passengers who had booked the cancelled cruises are not left without options. With the first affected departure more than a year away, there is ample time to make alternative arrangements. Norwegian Cruise Line is offering future cruise credit, allowing travellers to apply the value of their booking to another sailing. In some cases, passengers may find the new itineraries even more appealing once they are announced.

Understanding Cruise Schedule Changes

While these changes may seem disruptive, they are a normal part of cruise planning. Ship deployments are determined years in advance, and various factors can necessitate adjustments. These include new port developments, rising local taxes, guest demand, and competition from other cruise lines. Sometimes, the decision is about maximising profits, but often it’s due to ports changing their availability or adding restrictions.

For UK cruise holidaygoers, staying informed about these changes is crucial. It ensures you can adapt your travel plans and make the most of your cruise experience. Keep an eye on announcements from cruise lines and be ready to explore new itineraries that might offer exciting opportunities.